Patient Care Coordinator

Job Description

Job Description

Job Overview :

We are in search of a Patient Care Coordinator who will work to create a positive and seamless experience for the new patients who are enrolled in our comprehensive treatment programs. This position ensures that patients feel supported, oriented, and confident as they begin their care journey at our clinic.

Key Responsibilities :

• Welcome the patient to the Clinic and provide comprehensive orientation of all clinic facilities and services.
• Serve as the main point of contact for new patients during their first few days
• Provide clinic tours and explain the layout and treatment areas
• Review patient treatment schedules and help them understand where and when to go for each service
• Assist with check-ins and accompany patients to initial appointments and introduce the patients to the staff who will be delivering treatments
• Coordinate with care team members to resolve patient questions or concerns promptly
• Monitor new patient experience and escalate feedback to the care team or leadership
• Assist with patient care needs to ensure the patient continues to receive excellent care.
• Foster a welcoming, supportive, and professional environment

Qualifications :

Education and / or Experience :

Compensation range : $20 - $25 per hour

Hours :

Benefits :

Employer sponsored health, vision and dental benefits

Ancillary benefits (e.g. Life, Short Term Disability, etc.)

Paid Time Off

Holiday Pay

Employee discount

LifeWorks Wellness Center (LWC) is an equal employment opportunity employer. All individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, pregnancy status, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. Additionally, LWC will provide all reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in undue hardship to the company.

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