CWR-Customer Service Rep I

CWR-Customer Service Rep I

Our client, a leading logistics and delivery services provider, is seeking a CWR-Customer Service Rep I to join their team. As a CWR-Customer Service Rep I, you will be part of the Customer Support Department supporting delivery driver teams and customer interactions. The ideal candidate will have excellent communication skills, dependability, and a proactive attitude, which will align successfully in the organization.

Location : Tucker, GA

Pay Range : $20 / hr

Shift : First Shift : 6 : 00 AM - 2 : 30 PM Second Shift : 12 : 00 PM - 8 : 30 PM

What's the Job?

• Maintain real-time communication with delivery driver teams to ensure schedules are met and issues are promptly addressed.
• Assist drivers in troubleshooting delivery issues and reporting delays or exceptions.
• Engage with customers to clarify delivery details and resolve concerns in both English and Spanish.
• Support end-of-day procedures, including guiding drivers and ensuring proper drop-off and check-in protocols.
• Collaborate with team members and management to track updates and document operational issues.

What's Needed?

What's in it for me?

Upon completion of waiting period associates are eligible for :

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.