Account Manager

About Us

Global Environmental & Industrial Response (GEIR) partners with clients across utilities, mining, chemical, pulp & paper, and manufacturing industries to deliver innovative environmental, health, and safety solutions. Our highly trained teams provide 24 / 7 industrial cleaning, hydro blasting, vacuum truck services, and specialized solutions for sulfuric acid facilities, including maintenance, repairs, and full turn-key turnaround services. We also manage waste handling, transportation, and disposal in strict compliance with local, state, and federal regulations.

Position Overview

Global Environmental & Industrial Response (GEIR) is seeking a driven Account Manager to join our team. In this key role, you will build and maintain strong client relationships, identify and pursue new business opportunities, and ensure our services are delivered to the highest standards. You'll collaborate closely with internal teams and clients to ensure satisfaction, project success, and business growth within the industrial and environmental sectors.

Essential Functions

• Expand business within existing accounts and identify new opportunities outside current accounts.
• Build and nurture long-term relationships with clients, understanding their unique needs and objectives.
• Manage accounts in accordance with client guidelines and company policies and procedures.
• Respond to client inquiries and complaints, coordinating solutions with operations.
• Secure purchase orders for work performed outside contracted scope.
• Participate in contract negotiations and provide information as needed.
• Maintain accurate client records, project documentation, and reports in the Global CRM system, including client activity, schedules, opportunities, and quotes.
• Conduct daily meetings with clients to review work schedules and project status.
• Develop and mentor supervisory staff to meet management needs and provide adequate backup.
• Report compliance issues to Operations Managers as appropriate.
• Attend and participate in project and client meetings.
• Coordinate with Superintendents for staff updates and project execution.
• Assist with corrective actions to ensure high quality and performance at all offices.
• Identify and pursue new business opportunities within the industrial and environmental sectors.
• Develop and execute strategies to acquire new clients and expand the client base.
• Collaborate with operations and project management teams to deliver successful projects and exceed client expectations.
• Provide clients with regular project updates and maintain open communication.
• Stay current on industry trends, regulations, and best practices.
• Advise clients on industry-related issues and provide expert guidance.
• Prepare, present, and negotiate proposals, contracts, and quotations.
• Monitor project budgets and financial performance to ensure profitability.
• Collaborate with the finance team to address any financial concerns.
• Perform other duties as directed.

Key Behaviors

Required Skills & Qualifications

Pay

Benefits

Drug-free workplace.

Background check required.

Global Environmental and Industrial Response is an Equal Opportunity Employer.

Military Veterans are Encouraged to Apply.