Legal Receptionist

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

The legal receptionist serves as the front-line representative of our prestigious law firm, providing exceptional customer service and administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle a fast-paced work environment. Essential qualifications include a proven track record in Accounts Receivable within a Law Office setting is required. This position plays a crucial role in creating a positive first impression for clients, visitors, and callers.

Responsibilities

Front Desk Management :

Greet clients and visitors in a professional and courteous manner.

Manage the reception area to ensure it is tidy and presentable.

Answer incoming calls and direct them to the appropriate person or department.

Assist with side projects from attorneys, paralegals, and marketing.

Accounts Receivable :

Experience with Accounts Receivable and Collection for Family Law

Client Interaction :

Assist clients with general inquiries and provide basic information about the firm's services.

Administrative Support :

Provide administrative support to attorneys and legal staff as needed.

Coordinate meetings, conferences, and appointments.

Document Handling :

Receive, sort, and distribute mail and packages.

Assist in preparing and organizing legal documents.

Communication :

Effectively communicate with internal staff and external clients to relay messages and information.

Manage email correspondence and ensure timely responses.

Technology Proficiency :

Utilize office equipment and technology, including phone systems, computer software, and document management systems.

Confidentiality :

Maintain strict confidentiality regarding client information and internal matters.

Problem Resolution :

Address and resolve issues or conflicts that may arise at the front desk.

Escalate complex matters to the appropriate personnel.

Qualifications :

High school diploma or equivalent; additional education or certification in office management is a plus.

Law Office experience with Accounts Receivable (Required)

Proven experience as a receptionist or in a similar role, preferably in a legal setting.

Excellent interpersonal and communication skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Ability to handle multiple tasks and calls simultaneously and adapt to changing priorities.

Strong organizational skills and attention to detail.

Professional appearance and demeanor.

Working Conditions

Full-time position with regular office hours.

Occasional overtime may be required based on business needs.

Fast-paced and dynamic work environment.

Benefits

10 paid legal holidays a year

3% 401(k) matching after a year.

One week of paid vacation after a year.

Five paid sick days per year.

Firm contribution to medical, dental, and vision.