Intake Specialist

Job Description

Job Description

Job title : Residential Aide

Reports to : Program Director and Director of Social Services

FLSA Status : Non-Exempt (Hourly) / Full Time

Date Issued : August 2021

POSITION SUMMARY :

The House Manager / Intake Specialist overseas the direct care of the residents, manages the intake process, and coordinates with the security department to ensure the safety of clients residing in the facility.

ESSENTIAL JOB FUNCTIONS :

Through the employee’s own efforts, the employee accomplishes the following essential functions :

• Supervises staff. Participates in training and evaluation of work performance of staff and volunteers.
• Participates in-group training sessions in first aid, security techniques.
• Facilitates and coordinates the intake process for all incoming residents in accordance with DHS.
• Maintains the house log, prepare incident reports, and serves as mediator for client disputes.
• Conduct weekly unit inspections for ACS and new born 0-12 months.
• Conducts regular inspections of the buildings. Ensures client safety and compliance with operational procedures, standards and regulations.
• Responds to emergencies as they arise. Interface with police department, fire department, EMS and other public service entitles.
• Conducts required periodic fire drills, informs staff of safety and building policies and procedures.
• Records and reports maintenance needs to violations of the building and fire codes to the program Director.
• Arranges with housekeeping staff for bedding, linens and personal hygiene needs of consumers.
• Attends staff meetings as requested.
• Light maintenance - unclogged toilets, sink, emergency water shut offs, emergency salting during necessary weather.
• Assist Security guards when needed.
• Conduct monthly house meetings.
• Perform other job duties and special projects assigned by management.

ADDITIONAL JOB FUNCTIONS :

COMPETENCIES :

To perform the job successfully, an individual demonstrates the following competencies.

QUALIFICATIONS :

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.

HS Diploma or GED required and

Bachelor’s degree preferred

Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.)

GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS :

This position requires coverage 24 hours 7 days a week.

Most essential functions of this job cannot be completed working from home.

May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed.

Sedentary work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally.

Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work.

The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.

The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request and assessed on a case by case basis.

This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment / Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee.

JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE

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Employee Signature Date

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Supervisor’s Signature Date