Talent.com
Customer Support

Customer Support

IntelliPro Group Inc.Scottsdale, AZ, US
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Position - User Support Associate Location - Scottsdale, AZ Salary - $23 / hr  Our short-form mobile video team is looking for a User Support Associate to join the team.

Our mission is to inspire creativity and bring joy.

Our mission is to inspire and enrich people's lives by offering a home for creative expression and an experience that is genuine, joyful, and positive.

The team helps ensure that the delivery is through all our communication efforts.

Responsibilities :

  • Respond efficiently and accurately to users who reach out for support.
  • Follow up for more information to resolve the users' issue, triaging and escalating when necessary, and explaining possible solutions to ensure our users feel supported and valued.
  • Learn and utilize support tools and software appropriately.
  • Sort through user feedback from multiple channels. 1-2 years of experience providing exceptional customer service via email / written channels.

Strong written communication skills (written fluency in multiple languages is a plus) Proficiency with computers and strong typing skills First class time management and decision-making skills

  • IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations.  https :
  • / / intelliprogroup.com / Equal Opportunity Employer : IntelliPro values diversity and is an equal-opportunity employer.
  • We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.

    • Inclusivity Commitment :

  • IntelliPro embraces candidates of all abilities and is dedicated to ensuring that our hiring and interview processes accommodate the needs of all applicants.   Powered by JazzHR
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    Customer Support • Scottsdale, AZ, US

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