Customer Support Associate

Job Description

Job Description

Hiring Immediately for on-site Customer Support Associates with our client in Phoenix, AZ. Weekly pay is $18.00 per hour. Apply now!

Responsibilities :

Handle high-volume inbound and outbound calls

Follow scripts verbatim during customer interactions

Navigate multiple systems while entering data accurately

Resolve customer issues efficiently and professionally

Use Microsoft Teams for internal communication

Adhere to assigned work schedules

Demonstrate strong attention to detail and accuracy

Maintain reliability and punctuality

Provide excellent customer service skills

Requirements :

Must be able to work on-site at the Phoenix, AZ call center

High School Diploma or GED

At least 1 year of customer service experience, preferably in a fast-paced, high-volume call center

Must communicate effectively in English, with strong verbal and written abilities

Ability to read a script verbatim and navigate multiple systems simultaneously during calls

Proficient in Microsoft Teams

Strong problem-solving, interpersonal, and active listening skills, with exceptional attention to detail and organizational abilities

Reliable and punctual with adherence to assigned schedules

Available shifts :

7 : 30 AM – 3 : 00 PM PST

8 : 30 AM – 5 : 00 PM PST

Pay Details : $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / uat.adecco.com / en -us / candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.