Case Management Coordinator

Job Description

Job Description

About us :

Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected, and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked, and each employee is valued.

Please check out our company website at www.solishealthplans.com to learn more about us!

• Bilingual in English and Spanish is required

Full benefits package offered on the first on the month following date of hire including : Medical, Dental, Vision, 401K plan with a 100% company match!

Our company has doubled size and we have experienced exponential growth in membership from 2,000 members to almost 7,000 members in the last year!

Join our winning Solis Team!

Position is fully onsite Monday-Friday.

Location : 9250 NW 36th St, Miami, FL 33178.

Position Summary :

Case Management Care Coordinators play a crucial role in helping members manage their health by acting as a liaison between the health plan’s Case Management Department and the member’s healthcare providers. They perform their duties as an extension of the case management team, ensuring that the components identified as part of the member’s care are addressed and arranged. The Care Coordinators provide support by reaching out to members and ensuring their needs are met. Additionally, the Care Coordinator gathers key information that enables other members of the department, as well as those in other departments, to deliver exceptional customer care through attention to detail, empathetic communication, and necessary follow-up for optimal healthcare experiences. This role requires flexibility, quick thinking, and a caring disposition.

Essential Duties and Responsibilities :

Qualifications & Education :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performance Measurements :

What set us apart :

Join Solis Health Plans as a Case Management Care Coordinator and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!