Software Asset Management Analyst

Leidos' Chief Information Office (CIO), within the Digital Modernization Sector, has an opening for a Software Asset Management (SAM) Analyst to join our CIO Services team. This role uses ServiceNow SAM Pro to manage the lifecycle of software assets, ensure compliance, optimize costs, and maintain accurate software entitlement data. Ideally, familiarity with the IT Asset Management (ITAM) industry and best practices.

Location : This position offers full-time remote work from any location in the U.S. with ability to travel up to 10%.

Citizenship : U.S. Citizenship is required.

Responsibilities

• Administer ServiceNow SAM Pro as a Software Asset Management Analyst to enable accurate software installation discovery, ensure license compliance, and support end-to-end asset lifecycle management
• Create, manage, and maintain software entitlements, including accurate license models, ensuring proper license distribution, and terms of use, in relation to ServiceNow managed contracts.
• Perform software license reconciliation to compare entitlements against deployments and usage.
• Monitor software consumption and identify opportunities for license optimization and cost savings.
• Ensure data quality by analyzing integrations with discovery tools (e.g., SCCM, JAMF, Intune, Nexthink); proactively identify, analyze, and resolve defects through root cause analysis and continuous monitoring.
• Facilitate internal and external audits by delivering precise entitlement, deployment, and usage data through validated asset records and system reporting.
• Collaborate with ServiceNow developers, leveraging knowledge of the SDLC to define requirements, conduct user acceptance testing, analyzing system behavior, and troubleshoot defects.
• Assist in driving continuous improvement by identifying process gaps and recommending areas to gain efficiency through system automation.
• Share knowledge of Software Asset Management best practices to improve company processes.

Qualifications

Preferred Qualifications

Pay Range $57,850.00 - $104,575.00

We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."

Note : This posting is for U.S. positions; posting details may change based on business needs.

Remote

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