EntryLevel IT Technician

Entry - Level IT Technician

Gophermods

• Minneapolis & New Brighton, MN
• Full- & Part-Time

Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

Schedule : Monday– Friday

Location : 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton

What You'll Do

Repair & Troubleshoot : smartphones, tablets, laptops, gaming consoles (training provided)

Customer Support : explain fixes in plain language, answer questions in-store, by phone & email

Document Work : log parts, tests and notes accurately in our repair system

Project Work : help prep and repair bulk devices for schools & businesses

Improve Processes : share ideas, keep your bench organized and safe

What You'll Learn in Year 1

Hands-on mastery of Apple hardware and the most common consumer tech

Structured mentorship with quarterly growth reviews

Career pathways into Senior Tech, Store Lead, Manager or HQ IT roles

You'll Thrive Here If You…

Love tinkering with gadgets and solving puzzles

Communicate clearly with teammates and customers alike

Are reliable, detail-oriented, and able to lift up to 30 lbs.

Want a fast, supportive environment where curiosity is rewarded

No prior repair experience required—retail, hospitality, or help-desk backgrounds translate well.

Benefits That Set the Standard

Health – medical, dental, vision (50 % employer-paid)

401(k) – 4 % company match

Time Off – 2 weeks paid PTO + 2 weeks unpaid option

Disability – short & long-term coverage included

Growth – internal promotions and leadership training opportunities

Culture – small-team vibe, no weekend shifts

Apply Now and start your tech journey at Gophermods today!