Patient Services Coordinator - (Ames, IA)

Patient Services Coordinator - (Ames, IA)

Are you ready to be the heartbeat of our clinic and the ultimate guide on the journey to better hearing? As our Patient Services Coordinator, you'll be the friendly face that patients can rely on for a seamless experience from start to finish! You'll juggle everything from managing schedules and patient accounts to organizing exciting events that keep our community engaged. With your knack for creating an inviting atmosphere and your passion for exceptional service, you'll play a vital role in our clinic team, ensuring that every patient feels valued and heard. If you're ready to make a real impact while having fun in a dynamic environment, we want to meet you!

At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle. The Patient Services Coordinator (PSC) is the face of the clinic and the patient's guide throughout his or her Journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing.
• We celebrate innovation providing our patients with the most innovative technology and the most effective hearing devices.
• We serve with passion, purpose and excellence.
• Total Team Approach Our staff functions together as a cohesive group of hearing professionals.
• We coordinate the individual expertise of all staff members to provide the best possible care for our patients.

You Will Ensure a Positive Patient Experience

You Will Provide Administrative Assistance

You Will Complete Varied Tasks

Results- Performance Measures (How to Measure Success)

Other Duties (Non-Measurable)

You Will Need

Salary and Other Compensation : The hourly rate for this position is between $15.55 - $19.95 Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.

Benefits : The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.