Manager Clinic Operations 1 Urgent Care

Clinic Operations Manager 1

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are :

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

The Clinic Operations Manager 1 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

Essential Functions of the Role :

Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.

Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.

Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.

Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.

Approves and contributes to in-service education programs for assigned team members.

Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.

Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.

Provides information to physicians, community groups, and referral agencies about programs provided by practices.

Investigates, resolves and documents resolution of patient complaints.

Key Success Factors :

Demonstrated leadership, communication and problem-solving skills.

Demonstrated effectiveness in team development strategies.

Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.

Able to travel as required.

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

Qualifications :

EDUCATION

Associate's or 2 years of work experience above the minimum qualification

EXPERIENCE

3 Years of Experience