Operations Specialist

Job Description

Job Description

FLSA Status : Non-Exempt

Reports to : Assistant Operations Manager

Schedule : 40- hours / week with OT as required. Work schedules may vary depending on departmental needs and weekends and holidays are required.

Rate of Pay : $23.00-$31.00 / hour, depending on experience and qualifications.

Position Summary

The Operations Specialist I performs technical work in the office and field to assist in the safe and efficient operation of the airfield. Responsibilities will include completing airfield inspections, issuing NOTAMS, providing training to Authority and Tenant staff, analysis and communication of facts and observations to assist management in decision making, and participating in special events.

Essential Duties & Responsibilities

• Ensure compliance with FAA and TSA regulations (including but not limited to FAR Parts 77 and 139 and TSAR 1540 and 1542).
• Conduct FAA Part 139 inspections, document discrepancies, and perform follow-up with the appropriate agency or department to ensure timely corrective action.
• Issue and cancel NOTAMs (Notice to Air Missions).
• Monitor daily airport activity to identify and respond to operational issues impacting safety, security, efficiency, customer service, or regulatory compliance.
• Work with tenants to ensure compliance with airport rules and regulations and enforce as necessary.
• Conduct accurate surface observations during snow events. Coordinate snow removal activities with Airport Maintenance, FAA Air Traffic Control (ATC), and tenants. Effectively use the RCAM matrix and NOTAM system to communicate airport conditions to internal and external parties.
• Conduct training and administer tests for ID badges and driver training; issue airport ID badges; monitor and conduct access control operations, functions, and procedures.
• Assist in the coordination of emergency response to all aircraft incidents and phases and in the coordination of Airport Authority employees and outside responding agencies; maintain communication with staff during emergencies; and provide support for all divisions / departments during the emergency.
• Be a liaison with other airport departments and tenants on a daily basis and coordinate tasks involving more than one area of responsibility.
• Ensure that all provisions of the Airport Certification Manual (ACM) and Airport Security Program (ASP) are enforced and that corrective actions are made in a timely manner.
• Complete reports and recordkeeping logs with accuracy, detail, and consistency.
• Monitor telephone and radio traffic; Respond to requests / instructions / information from employees, tenants, and the general public.
• Participate in random airport worker screenings as needed.
• Perform any other duties as may be assigned.
• Support the Airport Authority mission, vision, and values statements in all aspects of work. All employees are expected to be part of our customer service team as Dedicated Customer Care Specialists.

Qualifications

To perform this role successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications / Functional Requirements

Knowledge, Skills, and Abilities

Work Environment

The role involves a combination of indoor and outdoor settings, including administrative offices, airport grounds, and operational vehicles. Indoor tasks are conducted in a professional office environment with controlled temperatures and typical workplace noise. Outdoor responsibilities require working in various weather conditions, ranging from extreme heat to cold, with exposure to high noise levels from aircraft and ground equipment. Time spent in vehicles is necessary for monitoring airfield operations and coordinating activities across different airport areas. Safety protocols must be followed in all work environments.

Physical Requirements