Practice Lead, Salesforce Development

Redpath Consulting Group, established in 2008, is a Salesforce partner providing cloud solutions and strategies to healthcare & life sciences and nonprofit clients. We strive to create long-term relationships with clients by providing unparalleled customer service and technical ability. We provide an open, fast-paced, and tight-knit working environment to our employees.

Job Description

The Practice Lead reports to the Client Services Director. They will work with Redpath's clients, account executives, and client partners during the pre-sales process to design and estimate solutions their team members will deliver. During projects, the Practice Lead will help their team of Salesforce developers successfully solve problems and create solutions for clients. The Practice Lead will be responsible for the growth of their team's technical competency and skills, creating and maintaining Redpath's development standards, process, and tools, and guiding prospective clients through pre-sales discovery. Successful candidates will have proven experience in a senior development role and a strong aptitude for leading a team of Salesforce developers.

Accountabilities

Leadership

Create highly capable, high performing team within the Salesforce Development practice area

Manage Key Results Areas (KRAs) and ensure that each team member scores a "Meets Expectations" or above

Define skill development plans for each consultant; nominate and manage specialists and skill sets related to specializations

Conduct quarterly performance evaluations for each team member and ensure performance issues are resolved

Plan for team growth and participate in recruiting process to fill open roles

Provide technical and strategic leadership to team members

Ensure all team members use and understand standard Redpath processes and tools

Ensure all team members maintain and obtain Salesforce.com certifications to achieve partnership level goals and validate skill sets

Practice Area Development

Act as a thought leader for practice area (ex. Writing blog posts, speaking at events, giving demos, etc.)

Maintain knowledge base of code languages, development tools, clouds, and related solutions within the designated practice area

Develop & maintain Redpath engineering standards & processes

Ensure that Specializations and Certifications are acquired in order to maintain and advance partnership levels and Redpath's capabilities

Provide ongoing training and coaching to the Salesforce Development team

Create and communicate a vision for the practice to their team members as well as Redpath's leadership team

Create goals, metrics, and related success metrics and communicate progress against them

Customer Focus

Act as an advocate for Redpath, Salesforce, and Redpath's clients

Provide pre-sales solution engineering and estimation support

Coach team members to provide great solutions & service to Redpath's clients

Project Delivery

Ensure all team members are competent and capable of delivering Redpath solutions and services

Maintain project delivery standards as set forth by the Client Services Director

Collaborate with sales team to ensure that Redpath estimates and pre-sales process support business goals

Develop and maintain reusable code and components

Act as point of escalation for technical questions and assist team in solving them

Redpath is an Equal Opportunity Employer.

US citizens and those authorized to work in the US are encouraged to apply.

Qualifications

Required Qualifications

BA / BS in Computer Science / MIS or equivalent experience

Minimum 3 years of Salesforce development experience

Detailed understanding of Salesforce.com platform and cloud architecture

Experience estimating Salesforce development work

Strong written and verbal communication skills

Available to travel

Strong aptitude for managing employee performance

Strong team leadership skills

Certified Salesforce Platform Developer I

Lightning development and migration experience

Preferred Qualifications

Mulesoft Anypoint Platform

Consulting experience

Salesforce formulas, workflows, process builder, and visual flows

SOQL, SOSL

Public speaking

Additional Information

All your information will be kept confidential according to EEO guidelines.

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