Director of Transportation Systems Management and Operations (TSMO) (Administrator VII)

Director of Transportation Systems Management and Operations (TSMO)

Position Summary : The Director of Transportation Systems Management and Operations (TSMO) will lead a statewide initiative to optimize the safety, efficiency, and reliability of the Commonwealth's multimodal transportation network. This high-impact, cross-departmental role requires strong leadership and collaboration to align IT, ITS, Planning, Traffic & Safety, Operations, and Maintenance efforts under a unified TSMO strategy. The Director will guide policy development, interagency coordination, and implementation of innovative, cost-effective operational strategies that reduce congestion, enhance mobility, and promote economic and environmental sustainability.

Key Focus Areas / Program Domains :

• Improved safety across all modes of transportation
• Enhanced quality of life for Commonwealth residents
• Greater reliability and fluidity of traffic flow
• Reduction in incident response and clearance time
• Increased multimodal mobility and access
• Reduced congestion and environmental impact
• Enhanced freight movement and economic vitality
• Stronger system resilience during disasters and emergencies

Duties and Responsibilities :

Supervision Exercised :

Preferred Qualifications :

A finalist for this position must be able to pass a comprehensive background check including a criminal record check, Department of Revenue (DOR) check, and employment references.

About MassDOT :

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth.

Information about MassDOT's culture and career opportunities can be found at mass.gov / massdot-careers. MassDOT's divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Minimum Entrance Requirements :

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days. Current MassDOT employees should use their internal MassCareers account to apply. All job applications must be submitted online through MassCareers to be considered. Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.

For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.

For a disability-related reasonable accommodation or alternative application method, call Lucy Bayard, ADA Coordinator, at 857-274-1935.

Comprehensive Benefits : When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.