About Fuss Free AC :
WE CONSIDER OUR TEAM TO BE A FUSS FREE FAMILY. A family company with a great reputation. We have competitive compensation for talented individuals. Fuss Free AC is looking for a Full Time HVAC Account Manager with 5+ years’ experience to join the team and our growing company!
We Offer : Great pay based on experience : $20.00 to $23.00 per hour.
Job Responsibilities :
- Create and prepare material estimates and cost estimates for the product or service of HVAC for the clients.
- Email estimates to the client for approval and follow up on estimates for approval.
- Make outbound calls to confirm approval of estimates to start and complete appointments.
- Make sure all estimates are approved by clients and calls are scheduled by appropriate technicians; update clients as needed of technicians ETA.
- Provide Fast, Friendly, and Fun customer service to both internal and external customers, vendors and clients.
- Communicate with clients and other departments via email, text message, and phone.
- Answer incoming calls, emails, and text messages to close out calls for technicians and sales.
- Manage clients’ concerns and work to resolve them efficiently and effectively.
- Find solutions to problems.
- Help with projects as needed.
- Other assigned duties as directed by management.
Requirements :
Must stay on tasks, execute results and deliver results.Highly Organized.Quick Learner.Able to multitask.Able to think on your feet.Excellent customer service skills.Ability to communicate empathy.Critical Thinking and Problem-solving.Proven ability to process high volumes of work with great accuracy.Proficient with computer programs (Office applications).Microsoft Office applications : 5 years’ experience.Excellent written and verbal communication skills.Physical Requirements :
Must be able to sit for long periods of time.Must be able to work Monday through Friday.Qualifications :
High school diploma or Bachelor’s degree in business or finance (Preferred).5 + years’ experience in a HVAC parts estimator.Expert knowledge of concepts, practices, and procedures in getting HVAC parts estimates.Type a minimum of 55 WPM (Preferred).Must speak, read, and write properly in English.Must pass a background check and drug test.http : / / www.fussfreeac.com