eCommerce Assistant, Jewelry (proposals, listing support)

Overview

eCommerce Assistant, Jewelry (proposals, listing support)

Location : New York, NY (Midtown)

Salary : $25 - $31.25 / hour ($52,000 - $65,000 / year) + Benefits

Benefits : Medical Insurance, 401k w / 2% company match, Pre-Tax transit benefit, PTO, Holidays

Job Type : Full-Time | On-site

Start Date : ASAP

Typical Hours : Monday – Friday, 9 : 00am – 5 : 00pm ET; Flexible

Sponsorship is not available

Description

Our client in the jewelry wholesale industry is looking for an eCommerce Assistant to add to their team in New York, NY. In this role, you will be responsible for supporting the eCommerce Manager with proposals, product listings and descriptions, orders, and reporting, while ensuring exceptional customer service for all B2B and D2C accounts. You will be given the freedom to try new things and develop your skills in a supportive and collaborative environment where employees enjoy coming to work each day. This is an excellent opportunity for someone who is eager to learn and grow as much as you want to!

Responsibilities

• Assist with product proposals for accounts, including imaging new product
• Complete spec sheets for approved products from vendor proposals
• Enter new product and order information into the database
• Ensure product data is up to date across all accounts
• Coordinate content with graphic designer, photographer
• Monitor account performance and strive to meet or exceed expectations
• Reconcile any data or product level issues
• Verify all open orders have been shipped and closed on customers' portals
• Address customer concerns and general product inquiries
• Deliver excellent customer service via phone, email, chat, and marketplace portals

Qualifications

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