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Copilot User Experience Specialist Job at Alpha Omega Integration in Vienna

Copilot User Experience Specialist Job at Alpha Omega Integration in Vienna

MediabistroVienna, VA, United States
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Overview

Job Title : Copilot User Experience Specialist

Clearance Required : Public Trust - Federal Client requires US Citizenship

Work Location : Remote, Arlington, VA

Alpha Omega is seeking a proactive Copilot User Experience Specialist to join our team. The candidate will assist individuals and teams understand and effectively use Microsoft Copilot to boost productivity, streamline workflows, and foster innovation. Specializes in helping end users and citizen developers with prompt writing and integrating AI into business processes.

Responsibilities

  • Create and deliver training sessions, workshops, and online resources for various user groups on how to effectively use Copilot and other AI tools.
  • Design and teach techniques for writing clear, concise, and contextually relevant prompts to get the desired results from Copilot.
  • Develop customized training materials, including lesson plans, recorded content, and hands-on exercises.
  • Be a subject matter expert in areas of prompt engineering, agent context, grounded knowledge, and business process integration.
  • Promote AI adoption by showcasing real-world use cases and aligning training with business goals.
  • Identify and disseminate best practices for using Copilot across different applications and scenarios.
  • Address user questions and issues related to prompting and Copilot functionality.
  • Evaluate the impact of training programs and make adjustments to improve user adoption and satisfaction.
  • Continuously research and learn about the latest developments in AI and prompting techniques to keep training materials relevant and effective.
  • Assist Copilot Governance Lead as needed and act as a backup in their absence.

Required Qualifications

Education :

  • BA / BS in Computer Science, Engineering, or similar degree.
  • Experience / Skills :

  • Federal Client requires US citizenship.
  • Greater than 5 years of specific training support experience.
  • Knowledge of Microsoft 365 applications and how Copilot integrates with them.
  • Familiarity with AI concepts, including prompt engineering, large language models, grounded knowledge, and generative AI.
  • Excellent communication and instructional skills, with the ability to adapt content for different audiences.
  • Background in instructional design, computer science, or a related field is often preferred.
  • Ability to troubleshoot user issues and provide helpful solutions.
  • Excellent written and oral communication skills.
  • Certification

  • Microsoft PL-900 Certification required prior to start date.
  • Salary and Benefits

    The likely salary range for this position is $117,020 - $150,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that could fall outside of this range.

    Application Deadline : December 3, 2025

    Benefits and Perks

  • PTO including paid parental, military, and bereavement leave
  • Eleven (11) paid Federal holidays, with five floating holidays
  • Health and Dental Insurance (employer-paid premiums for employee coverage under the HDHP)
  • Life Insurance, STD / LTD term disability coverage, with employer paid premiums
  • 401(k) plan with a match that is 100% vested after two years of service
  • FSA / DFSA / HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement
  • We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees value most.

    Culture and Values

    Guided by our core values—Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)—we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

    Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a nomination highlighting their contributions, shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus.

    Our Company

    Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity.

    We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well-being of future generations.

  • National Security - Supporting agencies such as DHS and the Department of State.
  • Federal Financial - Support for agencies like the SEC and FDIC.
  • Healthcare - Health IT capabilities to support the DHA, CDC, NIH, and SAMHSA.
  • Space & Science - Work with NOAA and USDA among others.
  • Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work, an Inc. 5000 honoree, and a Washington Post Top Workplaces recipient.

    Alpha Omega Integration, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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