Patient Access Representative- Emergency Department

Patient Access Representative

The Patient Access Representative's (PAR) directly impacts the revenue cycle by accurately processing data relating to insurance and demographic information following unit specific policies while maintaining current knowledge of payor insurance requirements. The PAR may initiate the processes and assesses surgical and diagnostic patient information to be systematically available hospital wide. The PAR meets established quality and productivity standards and interacts professionally with MD's, MD office staff, employees, outside vendors, patients, and patient representatives.

Education, Training, Experience, Certification and Licensure : This position requires two years of medical office or customer service experience. Participates in orientation, patient access training program and continuing education. Updates and maintains knowledge and skills related to specific areas of expertise.

Special Equipment, Skills or Other Requirements : Word processing skills required along with PC experience; basic mathematical skills, effective verbal and written communication and human relations skills. Related experience in hospital registration, Eclipsys or PHS / HPF and knowledge of medical terminology preferred.

Work Environment and Hazards : Clinical Setting. Exposure Class I or II; service specific.

Physical Demands : Sedentary work : standing, walking and sitting for prolonged periods of time; repetitive motion of hands, fingers, and wrists.

Work Contact Group : All services, employees, medical staff, patients, visitors, vendors, and regulatory agencies.

Supervised By : Patient Access Coordinator

Supervises : Not applicable.

Career Path : Level 2, Level 3 Patient Access Representative; Coordinator, Manager

Pay Range : $17.85-$25.90

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.