Account Specialist

A company is looking for an Account Specialist to serve as a key point of contact for clients and support client satisfaction and business retention.

Key Responsibilities :

Serve as a key support for clients in partnership with Client Services team members

Provide administrative support to ensure successful delivery of client service commitments

Prepare and run client-specific reports to support account management activities

Required Qualifications :

Bachelor's degree or equivalent related experience

Minimum 3 years of experience in a TPA, insurance, or related employee benefits environment

Strong knowledge of self-funded health plans and employee benefit programs

Familiarity with benefit-related federal regulations, including ERISA, COBRA, HIPAA, and ACA

Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook