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Business Office Coordinator

Business Office Coordinator

New PerspectiveMentor, OH, US
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Business Office Coordinator

As the Business Office Coordinator , you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. You will act as a hospitality ambassador at all times and comply with federal and state laws and regulations as well as the Company's policies and procedures.

Responsibilities

  • Sends monthly payables to Resource Center Accountant
  • Assists with collections of resident invoices.
  • Answers incoming calls with a smile and provides routine information to callers.
  • Maintains compliance with applicable federal, state, and local regulations, to include HIPAA and resident rights, and all New Perspective policies.
  • Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
  • Screens and directs all visitors.
  • Assist in promoting positive Family Communication.
  • Communicate and interact with residents, families and team members in a kind, respectful and effective way.
  • Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
  • Attend and participate in all required training, team meetings, online learning resources, and others as required.
  • Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Skills & Qualifications

  • High School diploma or GED equivalent or equivalent of relative experience.
  • Strong computer skills and ability to interact with a variety of electronic devices.
  • Strong administrative and organizational skills.
  • Experience working with older adults in senior living, long-term care, home health or other health care setting a plus.
  • Ability to work in a team environment with strong communication and interpersonal skills.
  • Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Ability to communicate effectively verbally and in writing using the English language.
  • Ability to prioritize and effectively manage multiple tasks simultaneously.
  • Team Member Benefits & Perks

  • Medical, Dental, & Vision Insurance
  • 401(k) with Company Match!
  • Paid Time Off and Holidays
  • Company-Paid Basic Life Insurance
  • Voluntary Short-Term Disability
  • Company-Paid Long-Term Disability
  • Health Reimbursement Account / Health Savings Account
  • Flexible Spending Accounts
  • Education assistance - up to $5,000 per calendar year!
  • Leadership Development & Career Advancement
  • Real-time Access to Earned Wages
  • Referral Bonuses
  • Employee Assistance Program
  • Benefits vary by full-time, part-time, and PRN status.
  • Why New Perspective Senior Living? A career with a purpose starts here!

    This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next few years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team.

    New Perspective is an Equal Opportunity Employer.

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