Associate Director, Rights Management - The Orchard

Associate Director, Rights Management - The Orchard

The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry.

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

Reporting to the Senior Director, Rights Management, the Associate Director, Rights Management will oversee the team that performs a variety of tasks pertaining to claiming and monetization on fingerprinting platforms, such as YouTube, TikTok, Facebook, Instagram, and SoundCloud, while providing high-level, internal support for our relationship managers to ensure client issues and escalations are resolved immediately. You will be responsible for building and maintaining relationships with internal and external stakeholders, and developing projects and processes that maximize client revenue and enforce their rights, while improving on existing processes.

What You'll Do

• Office-first role, in office 4 days a week
• Supervise the activities, performance, and productivity of direct reports in NYC, London, and Mumbai and an offshore team; ensure team members are reviewing, updating, and auditing content maintained at fingerprinting platforms and within internal proprietary tools accurately and with a high level of efficiency
• Partner internally with other departments (relationship management, accounting, product development) to identify, report on, and resolve issues, while providing an extraordinary level of support for our clients
• Build relationships with partners and clients, communicating clearly and frequently to ensure issues are resolved in a timely manner
• Maintain strong knowledge of proprietary platform technology and the processes that pertain to them, with the ability to disseminate information to the company and team, and quickly learn new platforms and develop processes as needed
• Work closely with team members and management to identify inefficiencies, communicate roadblocks, and suggest improvements for department projects and processes
• Work across teams to continually identify ways to enhance client satisfaction and increase revenue

Who You Are

What We Give You

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership / union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and / or from which they will be performing the job.

New York Pay Range

$80,000 - $85,000 USD