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Associate Director, Client Strategy

Associate Director, Client Strategy

IPG MediabrandsNew York, NY, United States
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Business Overview

Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we - expanding our global reach and product offering to deliver value for the world's best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners' needs. A five-time winner of "Most Inclusive Climate" at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.

Position Summary

Orion is searching for an Associate Director to join our Client Strategy team. In this role, you will be supporting the Client Business Partner and act as a main point of contact for our agency partners and clients. You will also be managing one direct report. The Associate Director, Client Strategy leads communication internally and externally to keep key stakeholders informed about the health of the portfolio, including reporting on financials, such as tracking against annual goals. Within the portfolio of business, you will oversee several mid-level accounts independently, as well as support the Client Business Partner on larger client relationships in your portfolio. You are detailed-oriented and well organized as you will manage multiple projects and initiatives at once.

The Associate Director has a strong understanding of people management practices, particularly around professional development; knowing how to handle difficult management situations and guiding junior to mid-level staff. You will be involved with training and mentoring junior members of the team to solidify their understanding of Orion's purpose and mission to drive client value through innovative solutions.

Responsibilities :

  • Serve as the primary point of contact for assigned clients, educate agency teams on Orion partnerships and processes
  • Ensure client expectations for program are achieved within company compliance policies for assigned clients
  • Cultivate strong client / agency relationships and work with CBP on successful execution of all facets of account management functions leading to long-term client retention
  • Responsible for managing monthly forecasting for assigned clients
  • Identify opportunities to grow billings and increase value delivered to Clients
  • Execute several quick-turnaround deliverables, introductory and informative presentations, compiling Orion collateral documents for new business efforts, proposals, etc
  • Manage daily account maintenance with agency partners, including leading status meetings for Orion with agency partners
  • Develop junior team members who will manage key client deliverables including trade credit statements and savings statements
  • Manage media evaluation process with internal Orion teams and external AOR teams

Qualifications :

  • 6+ years of relevant work experience (sales, media, advertising, or client services / strategy experience preferred)
  • Must have the ability to manage a large variety and large number of accounts
  • Microsoft Suite experience
  • Strong Excel skills (pivot tables, vlookup)
  • Excellent presentation, written, and verbal communication skills
  • Persuasive and possess solid business instincts and diplomatic skills
  • Candidate will enjoy working in a collaborative and innovative environment
  • Ability to manage key relationships to help drive business growth
  • We See You

    At IPG Mediabrands, we are unified behind a commitment to fostering a culture of inclusion and belonging. Together, we shine through a set of shared values and behaviors. We take pride in our responsibility to our clients, communities, and to each other. We embrace differences and recognize the unique value that each of us brings to our community.

    We encourage you to apply, as unique backgrounds, perspectives, and lived experiences are welcomed.

    We See You at IPG Mediabrands.

    Wage and Benefits

    We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family. To give you the ability to better meet your personal needs, and in support of your physical and emotional well-being, you will receive discretionary time off days and company-wide Appreciation Weeks and Wellness Days.

    We also offer a competitive Total Compensation package, including a competitive salary and eligibility for an annual discretionary incentive award or a relevant incentive award.

    The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's / applicant's skill set, level of experience, and qualifications.

    Employment Transparency

    It is the policy of Mediabrands, division of the Interpublic group, to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

    For applicants to jobs in the United States : In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com .

    About IPG Mediabrands

    IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE : IPG). IPG Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix , Kinesso , MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients include many of the world's most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com .

    Salary Range

    $100,000 — $115,000 USD

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