Quality Control Coordinator (1st Shift)
Crescent Quality Control Coordinator is responsible for ensuring that production / operational processes meet the applicable safety, quality, regulatory, and customer standards in a regulated cGMP environment.
The Quality Coordinator will work with cross-functional leaders and staff to monitor cGMP compliance and perform routine quality inspection activities to ensure the manufacture of top-quality, conforming product (against customer specifications). The Quality Coordinator is responsible for coordinating and mentoring Quality staff, supporting investigations for outages and nonconformance, and assisting any necessary corrective / preventative actions and continuous improvement initiatives.
As a leader, the Quality Coordinator will support the Business in operating as outlined in the Crescent Way and 3P's :
While building on our culture of :
Doing It RightDoing It SafeDoing It WellSafety
Read and understand the Crescent Safety Playbook Doing It SafeEnsure safe and well-maintained work environment and conditions throughout all work spaces, facility, and surrounding areasActively participate in Safety Sentinels and engage all staff and employees in cultivating and promoting a Safety-First CulturePeople
Participate in Crescent talent selection, talent development, and recognition processesTrain and mentor Quality staff. Recognize and develop people so that all have the opportunity to meet their greatest potential while proactively addressing areas of conflict and underperformancePromote a work environment where Crescent people are valued and can safely communicate, grow, and developProductivity
Support cross-functional teams to manage and prioritize Quality staffing assignments to ensure customer demand and the production schedule are metSupport and review material and workflow processes to ensure Design Quality and maximize production efficienciesChampion the Crescent culture of Doing it Right, Doing it Safe, and Doing it Well and abide by all written and understood policies and proceduresIdentify, drive and support all Continuous Improvement (CI) effortsAll other duties as assigned, including but not limited to the identification and training of an individual capable of successfully completing all stated Key Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absenceQuality
Support auditing compliance to Crescent QMS to ensure Quality Programs and Systems are intact and meet Regulatory and Customer requirementsSupport all applicable internal & external (third party, customer, and Regulatory) Quality audits and visitsMeasure, monitor, and report Quality KPIs (Process Accuracy)Participate as an active member of the Project Start Up Team to ensure Quality considerations and Design Quality have been implemented prior to new project startSupport any new production specifications and requirements and train staff to ensure top quality (in specification) production and QA inspectionSupport shift change meetings and report site nonconformance's and assist in investigations as necessarySupport the Management of Departmental staff and monitor data and productivity of staff, improving team's efficiency and effectivenessSupport Lean Manufacturing and 5S activities driving Quality CI initiativesPerform batch record review and batch release as requiredCustomer Value
Support leadership in ensuring all processes, programs, and controls are intact and executed against to deliver top quality product to all Crescent customersFinancial
Safeguard site Process Accuracy KPI to meet established targetsImprove organizational efficiency and waste reductionDo It Right
Doing what is right for our Customers, doing what is right for our Company, and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.
Systematic Trainer : willing and able to develop PeopleProcess Oriented : able to follow structure where it exists and create (document) structure as neededResilient : able to deal with the unexpected and not easily flusteredDetail Oriented : organized and follows up to ensure Quality tasks to completionWork Ethic : task and big picture focused with a willingness to extend the extra effortTime Management : assess and understands priorities and executes with a sense of urgencyDo It Safe
Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.
Self-assured Communicator : clear and concise; balanced talker and listenerConflict Management : can effectively assert and manage conflict and confrontational situations. Holds self and others accountableTemperament : patient, firm and flexible, energetic and enthusiastic, solutions orientedDo It Well
Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.
Systematic Trainer : willing and able to develop PeopleProcess Oriented : able to follow structure where it exists and create (document) structure as neededResilient : able to deal with the unexpected and not easily flusteredDetail Oriented : organized and follows up to ensure Quality tasks to completionWork Ethic : task and big picture focused with a willingness to extend the extra effortTime Management : assess and understands priorities and executes with a sense of urgencyWork Environment / Physical Demands
Fast paced environment, requiring Quality Coordinator to adapt to constant changes in schedules, volumes, staffing, and shift requirementsAbility to frequently sit, stand for long periods of time, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouchAbility to regularly lift and / or move up to 10 pounds, occasionally lift and / or move up to 25 poundsKnowledge, Skills, & Capability
Basic Math and Reading Skills
The ability to read instructions and perform addition, subtraction, multiplication, division, and understand percentages.Decision Making
Self-driven to continually monitor the production line and make the decision necessary to improve the work flow and output.Communication Skills
The ability to communicate with facts, to balance talking with listening, to use communication to inspire people to achieve results.Motivation
Being self-motivated and motivated by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change.Information Process
Determining how information fits together and how the information relates to production efficiency.Problem Solving
The ability to break a problem down into steps and produce a logical timely solution.Time Management
The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the demands of the multi-faceted position in a fast-paced work environment.Systems Usage
Pack ManagerQcloudQuickBasePerformance Metrics and Trends
SafetyPeopleProductivityQualityCustomer Value