Job Description
Job Description
Description :
Overview of Position : The Locker Room Attendant is responsible for maintaining a neat and orderly locker area, assisting guests in any way possible. They ensure guest satisfaction by answering questions, addressing concerns, and creating a warm and welcoming environment for members and guests.
Job Duties :
- Responsible for greeting and dispensing information to all guests. This involves approaching guests, inquiring if they have any questions and being able to respond professionally.
- Maintain full working knowledge of resort prices, programs, events, weather and trail conditions.
- Assist with maintaining a neat lodge and grounds.
- Turn on all TV screens and check all boot dryers at beginning of each shift.
- Ensure that the café area tables and chairs are lined up correctly and kept clean.
- Perform basic cleaning, tidying, and restocking of restrooms. Contact facilities team for assistance as needed.
- Ensure compliance with posted Club rules and guest policies.
- Maintain a neat and professional appearance, adhering to dress code at all times.
Requirements : Job Qualifications :
Previous customer service experience preferred.Ability to interact with guests and employees in a friendly and helpful manner.Proactive, eager to learn, and adaptable to quickly changing environments.Excellent verbal communication skills.Ability to work in stressful, noisy, and crowded situations.Physical Requirements :
Ability to lift and maneuver up to 25 pounds.Ability to sit, stand and walk for up to 8 hours.Ability to work outdoors in various weather conditions.Ability to stand and walk on uneven terrain, including snow and ice covered surfaces.Ability to push, pull, bend, stoop, kneel, and reach regularly.Ability to climb stairs and ladders.Work Schedule and Conditions : We are in the business of providing a premier product and guest experience. This position requires availability for all weekends and holidays during the season beginning the weekend before Christmas and ending the final weekend in March.