A company is looking for a Healthcare Customer Service Collections - Self-Pay.
Key Responsibilities
Handle inbound calls to arrange debt repayment based on patient financial situations
Understand and utilize HIPAA and TCPA guidelines during calls
Manage patient disputes and escalate issues to a supervisor as necessary
Required Qualifications
High school diploma or GED
Minimum one year collections experience in healthcare
Minimum one year experience with Software Epic
Associate's degree preferred
Two years of related experience is a plus
Collection Specialist • Omaha, Nebraska, United States