Office Assistant

Office Assistant - Paul Davis Restoration Southeast St. Louis

Position : Help our customers and team members in any way needed, with a welcoming and friendly attitude. This position fills many roles and requires a friendly and organized individual who does not mind pitching in wherever the need occurs. What does a CSR with Paul Davis do?

Stays in constant contact with customers, industry partners, and team members

Field calls / emails from customers, partners, and team members

Intake, dispatch and follow-up of jobs / claims

Collects required documentation for all jobs / claims

Problem solves and helps people find solutions

Performs office administrative operations

Other tasks and projects as assigned

Why Our Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Why Join Our Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities.

Skills Desired of Team Member :

A friendly and welcoming personality is a must!

Organized, detailed administrative coordinator who likes a fast-paced environment

Enjoys talking to people and building relationships

Likes to problem-solve and help people find solutions

Enjoys completing tasks

Is a stickler for the details

Can review data and deductively think through what information might be missing

Proactive, assertive personality

High School Diploma or equivalent

Professional appearance and courteous manner

Starting pay based on experience

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision :

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values :

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission :

To provide opportunities for great people to deliver Best in Class results