Talent.com
Member Services Rep

Member Services Rep

Excel FitnessGrand Prairie, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Member Services Rep

Duties and Responsibilities :

  • Perform to your best abilities during your assigned work shift.
  • Monitor and maintain club cleanliness and atmosphere.
  • Stay proficient in Planet Fitness mobile app use, content, and updates.
  • Ensure that all proper training has been completed to operate safely and efficiently.
  • Conduct regular audits to ensure the club is presentable and hold up to Excel standards.
  • Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
  • Audit and balance cash drawers daily.
  • Properly input and update prospective and current member information into tablets and point of sale.
  • Ensure members adhere to the company's policies and guidelines and address any infractions.
  • Provide a safe and secure environment for all members.
  • Communicate with members and create a high level of member service.
  • Stock retail and janitorial items for the following shift.
  • Understand and adhere to company standards and help resolve any day-to-day member issues.
  • Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
  • Stay up to date on all required certifications and training courses.
  • Participate in team meetings.
  • Communicate with, promote, tour, and assist prospects and potential members.
  • Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
  • Ensure the club complies with all state and federal laws and insurance requirements.
  • Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to.
  • Assist GM and represent our company at community events and other outreach activities.

Qualifications :

  • Must be at least 18 years of age.
  • High School Diploma or equivalent required.
  • CPR Certification and AED Certification are required before working alone. Uncertified Team Players will be given the opportunity to complete CPR / AED training within the first 30 days of their employment.
  • Must be comfortable standing for long periods of time.
  • Great communication skills with internal and external customers.
  • Must be team-oriented, motivated, and well-organized.
  • Ability to think critically and evaluate solutions to problems proactively.
  • Proficient ability in Microsoft Office and using a computer.
  • Must have the ability to handle sensitive and confidential information.
  • Familiar with Excel's mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.
  • Supervisory Responsibility : This position has no supervisory responsibilities.

    Work Environment : This job operates in a fitness club environment and routinely uses standard office equipment such as computers, printers, and phones, as well as standard custodial equipment such as cleaning chemicals, floor scrubbers and vacuums. The noise level in the club environment may be loud on a regular basis regular basis.

    Physical Demands : The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.

  • Regularly required to talk or hear.
  • Frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
  • Must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Position Type / Expected Hours of Work : This may be either a full-time OR part-time, nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and / or overtime pay protections of the FLSA.

    Scheduled work hours per week will be set during normal club hours of operation and determined by business need. Full-Time employees are ones that regularly work at least 30 hours per week. Part-Time employees are ones that regularly work 29 hours per week or less. Availability of full-time and part-time positions are dependent on business need. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required. Work hours are subject to change at any time depending on business needs.

    Travel : 0% travel is expected for this position.

    EEO Statement : Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.

    serp_jobs.job_alerts.create_a_job

    Service Rep • Grand Prairie, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Member Services Rep - Part Time

    Member Services Rep - Part Time

    Excel FitnessFort Worth, TX, US
    serp_jobs.job_card.part_time
    Member Services Rep - Part Time.Requisition Number : MEMBE001772.Location : Wedgewood, Fort Worth, TX 76133, USA.Perform to your best abilities during your assigned work shift.Monitor and maintain cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Rep - (Weekend)

    Member Services Rep - (Weekend)

    Excel FitnessDallas, TX, US
    serp_jobs.job_card.part_time
    Member Services Rep - (Weekend).Requisition Number : MEMBE002951.Location : Dallas - Campbell Rd, Dallas, TX 75248, USA.Perform to your best abilities during your assigned work shift.Monitor and main...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    PrideStaffAddison, TX, US
    serp_jobs.job_card.full_time
    Member Services Representative - Dallas.Location : Addison, TX Compensation : $22 / HR Schedule : Monday-Friday 8AM-5PM Type of Work : 100% On-Site MUST CARRY ACTIVE GENERAL LINES : LIFE, ACCIDENT, AND HE...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    VirtualVocationsFort Worth, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Services Representative.Key Responsibilities Build and maintain professional relationships with members and colleagues to achieve mutually beneficial outcomes P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Rep- Sub

    Member Service Rep- Sub

    Excel FitnessDallas, TX, US
    serp_jobs.job_card.part_time
    Location : Dallas Camp Wisdom, Dallas, TX 75237, USA.Submit a Sub Availability Form upon hire and complete a new form at least seven days in advance if their availability changes.Maintain reasonable...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Rep Part Time Evening

    Member Services Rep Part Time Evening

    Planet FitnessMansfield, TX, US
    serp_jobs.job_card.part_time
    Member Services Rep - Part Time - Evening.We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Rep Floater

    Member Services Rep Floater

    Planet FitnessMansfield, TX, US
    serp_jobs.job_card.full_time
    We are searching for a motivated Member Services Representative to join our team! Bilingual English / Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative- Mon-Friday 2pm-10pm

    Member Services Representative- Mon-Friday 2pm-10pm

    Planet FitnessRowlett, TX, US
    serp_jobs.job_card.full_time
    We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Rep - Part Time (16+)

    Member Services Rep - Part Time (16+)

    Excel FitnessArlington, TX, US
    serp_jobs.job_card.part_time
    Member Services Rep - Part Time (16+).Submit a Sub Availability Form upon hire and complete a new form at least seven (7) days in advance if their availability changes. Must maintain reasonable comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Service Rep 7am-2pm

    Member Service Rep 7am-2pm

    Excel FitnessGrand Prairie, TX, US
    serp_jobs.job_card.full_time +1
    Perform to your best abilities during your assigned work shift.Monitor and maintain club cleanliness and atmosphere.Stay proficient in Planet Fitness mobile app use, content, and updates.Ensure tha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessDallas, TX, US
    serp_jobs.job_card.full_time
    Job Opportunity At Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Rep Part Time Afternoon

    Member Services Rep Part Time Afternoon

    Excel FitnessKeller, TX, US
    serp_jobs.job_card.full_time +1
    Member Services Rep Part Time Afternoon.Perform to your best abilities during your assigned work shift.Monitor and maintain club cleanliness and atmosphere. Stay proficient in Planet Fitness mobile ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Rep -AACU Mortgage Servicing-10618

    Member Services Rep -AACU Mortgage Servicing-10618

    ICSI.Fort Worth, TX, US
    serp_jobs.job_card.full_time
    Job Title : Member Services Rep-AACU Mortgage Servicing.Job Location : Fort Worth, TX 100% on-site.Responsible for providing cross functional support in the Mortgage Servicing department at American ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Rep Full Time

    Member Services Rep Full Time

    Planet FitnessMansfield, TX, US
    serp_jobs.job_card.full_time
    Join Our Team as a Member Services Representative.We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Rep Part Time Weekend Morning

    Member Services Rep Part Time Weekend Morning

    Planet FitnessMansfield, TX, US
    serp_jobs.job_card.part_time
    Member Services Rep - Part Time - Weekend / Morning.We are searching for a motivated Member Services Representative to join our team! Bilingual English / Spanish are encouraged to apply! As a member of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Member Services Rep Front Desk

    Member Services Rep Front Desk

    Excel FitnessDallas, TX, US
    serp_jobs.job_card.full_time +1
    Member Services Rep Front Desk.Perform to your best abilities during your assigned work shift.Monitor and maintain club cleanliness and atmosphere. Stay proficient in Planet Fitness mobile app use, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessLewisville, TX, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services Representative- Mon-Friday 6am-2pm

    Member Services Representative- Mon-Friday 6am-2pm

    Planet FitnessDallas, TX, US
    serp_jobs.job_card.full_time
    We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30