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Ecommerce Coordinator

Ecommerce Coordinator

Will Customized ProductsMilwaukee, Wisconsin, US
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About US :

Will Customized Products provides custom-branded apparel, promotional merchandise, and tailored incentive redemption and fulfilment services. With a focus on quality, innovation, and flexibility, we deliver solutions designed to meet diverse organizational needs and enhance brand visibility.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Opportunity Snapshot :

We are seeking a motivated and detail-oriented Ecommerce Coordinator to join our team. In this role, you will be responsible for building and maintaining ecommerce stores on InkSoft and BrightStores , supporting customers with setup and updates, and ensuring our main company website stays current. The ideal candidate is organized, customer-focused, and comfortable working across teams to deliver high-quality online store experiences.

A Day in the Life :

Customer & Team Communication :

  • Partner with customers and coworkers to gather requirements for new store builds.
  • Serve as a point of contact for store-related updates, small fixes, and ongoing support.

Store Builds & Updates (InkSoft & BrightStores) :

  • Build new ecommerce stores using InkSoft and BrightStores platforms based on customer specifications.
  • Configure products, layouts, and features to match customer branding and requirements.
  • Make small adjustments to existing stores, such as updating product offerings, content, or design elements.
  • Troubleshoot and resolve basic platform issues.

    • Website Maintenance :

  • Update and maintain the company’s primary website with new content, promotions, and features.
  • Ensure the stores remain accurate, functional, and aligned with company branding.

    • Quality Assurance :

  • Test store builds and updates for usability, accuracy, and functionality before launch.
  • Ensure customer expectations are met and deliver a consistent online shopping experience.

    • Collaboration & Process :

  • Work closely with sales and design teams to ensure store builds are completed on time.
  • Assist on conference calls and in-person meetings with sales teams regarding online capabilities.

    • What you need to succeed :

    Qualifications

  • 1-3 years of experience in ecommerce, website coordination, or related roles.
  • Basic understanding of web technologies (HTML or CSS a plus)
  • Familiarity with ecommerce workflows, including product setup, store configuration, and design adjustments.
  • Strong organizational, multitasking, and communication skills.
  • A customer-service mindset and high attention to detail.

    • Education

  • Degree in Business, Marketing, Communications, Web Design, or a related field preferred.
  • Equivalent work experience in e-commerce, digital platforms, or website coordination will also be considered.

    • What’s In it for you :

  • A family atmosphere : Supportive, team-oriented culture where employees are treated like people, not numbers.
  • Growth opportunities : From entry-level production roles to leadership positions, there’s room to learn, grow, and advance.
  • Job stability : With decades of success and strong national partnerships, we’re a reliable employer in a thriving industry.
  • Local roots, national impact : Employees contribute to projects that touch communities across the country while working in the heart of Wisconsin.
  • Pride in craftsmanship : Every order produced reflects the talent, dedication, and creativity of our people.
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    Ecommerce Coordinator • Milwaukee, Wisconsin, US

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