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Director, Operations, St. Lawrence Health - Primary Care, Pediatrics, Urgent Care
Director, Operations, St. Lawrence Health - Primary Care, Pediatrics, Urgent CareSt. Lawrence Health System • Canton, NY, US
Director, Operations, St. Lawrence Health - Primary Care, Pediatrics, Urgent Care

Director, Operations, St. Lawrence Health - Primary Care, Pediatrics, Urgent Care

St. Lawrence Health System • Canton, NY, US
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Director, Operations

Department : Primary Care

Location : EJ Noble Building, 80 East Main St., Canton, NY 13617

Hours Per Week : 40

Schedule : Monday - Friday, 8am- 4 : 30pm

Summary : Manages and directs the operations of multiple departments / divisions (service-lines) across sites on a daily and strategic basis.

Responsibilities

Administration :

  • Directs the day-to-day operations of the RRHS service-line. Devises and implements optimal organizational structure to ensure efficient practice operations given the financial and personnel resources available.
  • Recruits, hires and evaluates management staff. Provides guidance and training and monitors daily performance of management staff.
  • Develops and implements standardized processes and systems within RRHS service-line relating to billing, information, management, operations, patient service and data reporting. Interacts with all practices at all hospitals on a continuous basis as it relates to the implementation of efficient systems.
  • Collaborates with leadership in strategic planning and implementation.
  • Supports Medical Directors of service line(s) for which this position is responsible.

Quality :

  • Collaborates with the clinical leadership to ensure compliance with RRHS quality initiatives and insures compliance with all regulatory and reporting requirements.
  • Collaborates with the clinical leadership to promote continuous quality improvement in department operations.
  • Ensure optimal patient service and promote ongoing patient satisfaction and staff morale.
  • Finance :

  • Collaborates with leadership in ensuring optimal financial performance.
  • Participates with the Finance leadership in budget formulation and ongoing variance analysis.
  • Monitors operations to ensure compliance with budget and works on financial improvement opportunities.
  • Understands federal grant program requirements and ensures operational and reporting requirements are met.
  • Billing :

  • Collaborates with Director of Physician Reimbursement and Patient Financial Services staff to insure maximum reimbursement within regulatory guidelines.
  • Implements proper policies and procedures to ensure full documentation and revenue capture for patient services performed.
  • Coordinates appropriate orientation and training for staff on billing issues and systems.
  • Collaborates with Chief Compliance Officer and Director of Physician Reimbursement to develop, implement and monitor compliance policies and procedures.
  • Required Qualifications :

  • None.
  • Preferred Qualifications :

  • Bachelor's degree in Business, Hospital, Public Administration or related discipline preferred; Master's in same fields desired.
  • Minimum 8 years of experience in healthcare operations and leadership preferred.
  • Demonstrated experience and success in working collaboratively with physicians and other organizational leadership to achieve identified organizational goals.
  • Strong analytical and communication skills.
  • Education : BA (Required)

    Licenses / Certifications :

    None

    Physical Requirements :

    S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

    For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

    Any physical requirements reported by a prospective employee and / or employee's physician or delegate will be considered for accommodations.

    Pay Range :

    $90,000.00 - $140,000.00

    City : Canton

    Postal Code : 13617

    Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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    Director Operation • Canton, NY, US

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