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Complaint and Appeals Coordinator

Complaint and Appeals Coordinator

VirtualVocationsWinston Salem, North Carolina, United States
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A company is looking for a Coordinator, Complaint & Appeals.

Key Responsibilities

Manage resolution of complaint and appeal scenarios for various products

Ensure timely and customer-focused responses to complaints and appeals

Identify trends and emerging issues, reporting and recommending solutions

Required Qualifications

1 year of experience with HMO and Traditional claim platforms, patient management, and customer service

High School Diploma or Equivalent

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Coordinator • Winston Salem, North Carolina, United States

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