Epic Systems Analyst - Resolute Professional Billing (Baton Rouge)

Epic Resolute Professional Billing Analyst

This job is responsible for configuring, rolling out, and supporting the Epic Resolute Professional Billing application. Responsibilities include business / systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions.

Essential responsibilities include :

• Planning, designing / building, testing, implementing, and supporting the needs of Epic software.
• Analyzing and determining system requirements and specifications. Performing and documenting workflow analysis while evaluating user experience. Supporting and maintaining environments or applications using domain knowledge. Creating and maintaining documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configuring changes within the Epic environments to provide standardized, comprehensive workflows. Correcting issues, conducting routine maintenance, updating systems with new functionality to meet the end user's needs, and implementing new technologies. Providing guidance and support to end-users to enhance the use of Epic and offering solutions to resolve end-user system issues.
• Contributing to and managing small to medium projects independently. Updating stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducting problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifying solutions and completing documentation.

Experience :

Skills :

Education :

Licenses or Certifications :

Language (Other than English) : None

Travel Requirement : 0% - 25%

Physical, Mental Demands and Working Conditions :

Disclaimer : The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

Pay Range Minimum : $57,700.00 Pay Range Maximum : $107,800.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.