Hub Success EngineerVirtualVocations • Springfield, Massachusetts, United States
Hub Success Engineer
VirtualVocations • Springfield, Massachusetts, United States
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A company is looking for a Hub Success Engineer.
Key Responsibilities
Support strategic customers in their use of the Hub, from onboarding to production deployment
Collaborate with product and engineering teams to gather customer feedback and influence the roadmap
Ensure stability, scalability, and security of customer deployments for demanding use cases
Required Qualifications
Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field
3-5 years of experience in a customer-facing technical role in a SaaS, AI / ML, or cloud infrastructure environment
Familiarity with platforms for collaborating on models or datasets
Technical skills in Typescript, Node.js, or Python
Strong customer service mindset and proactive attitude
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Hub • Springfield, Massachusetts, United States
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