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MS Dynamics CRM Director

MS Dynamics CRM Director

The Planet GroupChicago, IL, US
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Job Description

Location : Chicago, IL

In office : 3 days Tues / Wed / Thurs onsite Non-negotiable / Remote Mon / Fri

Bonus : 20%

  • Need experience with Operations, Service or Marketing modules.
  • Must come from a technical background.
  • Will manage 4 to 7 people a team and will be hands-on as well.
  • Need to have stood up an environment, some solution architecture experience, have platform management and managed vendors.
  • The environment is very collaborative. Need to lead and collaborate well.

Summary

We are seeking a highly experienced and strategic Director Software Engineering, Microsoft Dynamics to lead the design, customization, and sustained delivery of enterprise-grade Dynamics 365 solutions. This role is part technologist and part team leader—ideal for someone who brings deep technical capabilities alongside demonstrated success in mentoring, scaling, and organizing high-performing teams.

This position requires prior hands-on experience with Dynamics 365, a history of leading technical professionals, and a strong background in solution architecture, development, and platform governance.

Qualifications :

  • 7+ years of experience in enterprise application development, with at least 3+ years in leadership roles.
  • 3+ years of hands-on experience with Microsoft Dynamics 365
  • Experience in either Operations & Service module or Marketing module
  • Extensive experience customizing Dynamics 365 using :
  • JavaScript

    C#

  • .NET Plugins
  • Power Automate

    Power Apps (Canvas & Model-Driven)

    Custom APIs and Connectors

  • Proven track record designing, solutioning, configuring, and supporting enterprise grade Dynamics implementations.
  • Deep knowledge of Dataverse, Dynamics data structures, and integration patterns.
  • Solid experience with Azure DevOps (ADO) for backlog, pipeline, and delivery tracking.
  • Proficient in SQL Server, including querying, data analysis, and support integration.
  • Hands-on experience implementing and managing CI / CD pipelines and release workflows for Dynamics 365 using Azure DevOps or related tooling.
  • Preferred Qualifications

  • Microsoft Certified : Dynamics 365 + Power Platform Solutions Architect (or similar).
  • Prior experience with Microsoft Dynamics Service, Operations, and Marketing modules.
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