Mac OS Desktop Engineer

Title : Mac OS Desktop Engineer

onsite at this location : suburb of Chicago

3333 Finley Rd Ste 700

Downers Grove IL 60515

7 to 9 months

Please select worker's location : gt site Confirm Project / Engagement Deliverables We are seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance.

Key Responsibilities :

• Provide Tier 2 / 3 support for macOS devices, escalating when necessary.
• Administer macOS devices using Microsoft Intune, including :
• Configuration profiles
• Compliance policies
• Application deployment
• Custom scripting (Bash, PowerShell)
• Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE).
• Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support.
• Create and maintain technical documentation for macOS support, deployment, and configuration.
• Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team. Confirm Overall Scope Required Qualifications :
• 3+ years of experience supporting macOS in an enterprise environment.
• Hands-on experience managing macOS devices with Microsoft Intune.
• Proficiency in Bash and PowerShell scripting for macOS automation.
• Familiarity with Apple Business Manager and MDM enrollment workflows.
• Strong understanding of macOS system architecture, security, and user management.
• Excellent troubleshooting and communication skills.

Preferred Qualifications :

Recommended Certifications :