The Consultant is responsible for facilitating and driving the critical collaboration between client departments and Technology Services to deliver essential Office 365 projects and solutions to meet organizational needs. Responsible for the discovery, analysis, design, and implementation of suitable solutions that align with business needs and expectations.
Position Title : Microsoft 365 Consultant
Duration : Long term contract
Responsibilities
- Consult with business unit customers on the design and implementation of solutions based on Microsoft Technologies, particularly SharePoint and Office 365.
- Build relationships with departmental customers to understand needs and develop solutions.
- Determine business requirements to support the creation of project plans and timescales of delivery, implementation, and configuration of deliverables.
- Understand the organizational / department(s) vision and delivers customer-focused presentations and workshops, demonstrate options, and manage and define milestones, deadlines, and scope of projects.
- Research and collect detailed technical and user requirements, work with others to analyze the collected requirements, translate needs into programmable solutions, and ensure the identified solutions meet expectations and needs.
- Manage and oversee Office 365 migrations and upgrades.
- Work with Technology Services and business unit customers to research, construct, design, test, and implement systems that enable, and support business functions and technical environment needs.
- Design, erect, test, and implement the basic integrated solution and the distributed computing solutions on behalf of the business.
- Test and monitor design solution performance and identify and resolve the system problems on behalf of the business.
- Perform other job-related duties as assigned.
Requirements
Ability to work across a broad range of Microsoft products and solutionsAbility to translate business needs and requirements to viable technology solutionsExcellent interpersonal skills with the ability to develop strong customer relationshipsExcel in the ability to engage and manage a technical project teamProven analysis skills with the ability to work with a customer to understand needs and requirementsSkilled in defining an appropriate solution and oversee the delivery of a solutionExcellent verbal and written communication skillsMust have a team-oriented attitude to train others involved in the program, and a professional demeanorEducation and Experience
A bachelor's degree in business, public administration, communications, public policy, information / data sciences, legal studies, or related field AND Eight (8) years business experience, with demonstrated results in information governance. Utility / public sector work experience preferred.
This position reports to the Vice President of Communications.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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