Group Benefits Account Manager

Candidates must be based in Virginia or North Carolina.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.

This is a fully remote position with minimal travel.

Main Duties & Responsibilities :

• Serve as the primary liaison for mid-to-large employer group clients, ensuring smooth delivery of employee benefits programs including medical, dental, vision, disability, life, and voluntary products.
• Manage day-to-day account servicing needs such as renewals, policy changes, eligibility updates, and compliance-related documentation.
• Partner closely with clients’ HR and leadership teams to design benefits strategies that align with workforce needs, budget considerations, and long-term retention goals.
• Oversee implementation of new benefit plans, ensuring a seamless onboarding process for both employers and employees.
• Conduct regular client reviews to assess plan performance, utilization trends, and satisfaction, recommending adjustments when needed.
• Collaborate with carriers to negotiate renewals, resolve escalated claims issues, and secure competitive pricing and plan designs.
• Deliver proactive communication and educational support to clients and their employees, including benefit presentations, enrollment support, and employee-facing materials.
• Stay current on state and federal regulatory changes impacting group benefits and ensure clients remain compliant with ACA, ERISA, COBRA, and other applicable requirements.

Skills & Requirements :

tags : employee benefits consultant, employee benefits account manager employee benefits account executive