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Community Manager
Community ManagerDove Storage • Great Neck, NY, US
Community Manager

Community Manager

Dove Storage • Great Neck, NY, US
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The Company :

  • Office Villas is an amenity rich shared workspace environment specifically designed to serve business professionals and entrepreneurs.
  • We are located in the prosperous and diverse community of Great Neck, Long Island.
  • Office Villas is the home to a diverse mix of more than 250 community members representing a broad range of industry sectors.
  • The space is divided between private offices, open space work areas and open space common areas.
  • Office Villas also has conference rooms, phones booths, a lounge, in addition to several other amenities to serve the greater Great Neck community.

The Role :

  • The Community Manager will be responsible for managing the daily needs of a workspace community while building relationships with members to enhance their experience within the Office Villas community.

    • Duties include (but not limited) :

  • Helping support the concierge function and contributing to the quality of our front desk experience.
  • Business development and community engagement, including tasks like planning member events.
  • Developing relationships with Office Villas members.
  • Responding to member requests efficiently and personally – you will be given the tools and knowledge to answer just about any request that comes your way.
  • Ensuring that regular systems are operating smoothly and assisting when necessary.
  • Assisting members in the onboarding and offboarding process.
  • Engaging with and conducting tours with prospective members.
  • Receiving and distributing members’ mail and packages.
  • Providing for the needs of the community members, responding to members’ requests efficiently
  • Upselling services including dedicated desks, virtual offices, and parking permits.
  • Liaising with maintenance and cleaning crew to ensure the cleanliness of the building.
  • Stocking and maintaining supply areas throughout Office Villas.

    • The Person :

  • The ideal person will have an outgoing, confident demeanor and will enjoy working in a fast-paced entrepreneurial environment.

    • Key attributes include :

  • Personable and outgoing with a natural ability to upsell.
  • Practices empathy in abundance.
  • A team player with capacity to foster and maintain positive working relationships with stakeholders, including members, vendors, and team members.
  • Excellent organizational and time management skills.
  • Ability to take initiative, use good judgment, and demonstrate a strong sense of urgency with a keen attention to detail when carrying multiple projects through to completion.
  • An innovator who brings a fresh perspective and new ideas to everything.

    • Requirements :

  • Able to communicate professionally, both verbally and in writing.
  • Able to drive company growth by generating leads, completing tours, and selling memberships.
  • Proficient with Microsoft Office Suite and Google Workspace
  • Self-motivated with a desire to learn new things.
  • Proven customer service skills.
  • Bachelor’s degree or equivalent experience.
  • Minimum 12-18 months work experience.
  • Available 40 hours per week between 9am - 5 : 30pm Monday-Thursday and 9am-3pm on Fridays.

    • Compensation :

  • Base salary : $60,000pa
  • Potential performance-based annual bonuses
  • 9 days Personal Days
  • 5 Sick Days
  • 7 paid national holidays of your choice
  • Paid Jewish holidays Powered by JazzHR
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    Community Manager • Great Neck, NY, US

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