Hotel Guest Service Representative
NCG HospitalityMilwaukee, WI, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionGreets and interacts with guests in a warm, friendly, and professional manner to ensure 100% guest satisfaction Uses property management system to make reservations, check-in and checkout guests, process payments, maintain cash drawer and operate office equipment Quickly and empathetically responds to guest issues with resolutions that may require thinking "outside of the box" Maintains the front desk area clean and neat by sanitizing surfaces and office equipment Performs all guest accounting functions according to established property operating procedures to ensure all guest accounts are complete and accurate Understands and applies all required safety and security procedures to maintain a safe and secure environment for team members and guests Records adequate information for group blocks to be reported to the appropriate management personnel Flexibility to occasionally work mid and evening shifts is required based on staffing needs. Professional Development : Dedicated training and development with opportunities for growth Educational and professional certification assistance Team Member Travel Perks : Worldwide hotel stays starting at forty-nine dollars per night Rate based on availability and property brand Free night stays at NCG Hospitality hotels Core Benefits : Paid Sick Time Paid time off and anniversary day off with pay Paid volunteer hours ? Earn money for community service! Flexible schedules Health and Wellness : Health, Dental and Vision plans Virtual telehealth services Team Member Assistance Program with mental health resources TeleDoc confidential counseling Health and fitness monthly reimbursement program Financial : 401(k) retirement plan 100% match on the first 3% and 50% match on the next 2% of team member contributions Same day pay Catch Of The Day Program ? Earn money for helping other team members and guests! Everyone Sells ? Earn money for bringing in business to our properties! Referral program for team members Strong interpersonal, relationship building and communication skills Strong attention to detail and organized Ability to work effectively and efficiently in a fast-paced setting Reliability and honesty
Hotel Guest Service Representative at The Trade Hotel Milwaukee
Discover your future at The Trade Hotel Milwaukee, now hiring a Hotel Guest Service Representative. As the official hotel of the Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City's dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views. Our achievements include :
- Hotel Opening of the Year 2023
- Development Excellence Award 2024
- AAA Four Diamond Hotel 2024
- WRMCA Concrete Design Decorative Commercial Award 2024
About the Role :
We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.
Starting wage for this position is $16.00 - $18.00 per hour but final wage will be based on experience.
The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members :
What We Are Looking For :
Who is NCG Hospitality? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025 NCG Hospitality is an Equal Opportunity Employer.
serp_jobs.job_alerts.create_a_job
Guest Service Representative • Milwaukee, WI, US
Job_description.internal_linking.related_jobs
A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about.Youll get to play party planner by helping guests order the right cake for their c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Guest Services Representative Do you love helping people plan unforgettable vacations?.Vacation Advertiser is looking for enthusiastic and service-driven Guest Services Travel Agents to join ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Proficient reading and writing skills .Strong customer service skills .Greet all members & guests with a smile and wish them well as they exit the club .
Check in all members and guests in accordanc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A company is looking for an Area Reservations Sales Agent (Remote).Key Responsibilities Create personalized guest reservations experiences by accurately inputting guest information Respond to gu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Luxe Golf Bays Guest Services Team.Luxe Golf Bays, LLC is looking for bright personalities to join our Guest Services team!.
Our Guest Services associates are the first people our patrons see the mo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Weekend Hotel Guest Service Representative, Hilton Garden Inn Brookfield Conference Center.Join a 2025 USA Today Top Workplace Winner! Starting at $16.
Flexible availability required on Fridays, Sat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Getting a job is just the beginning.Finding a place where you belong is what truly matters.Who you are and what you do makes a difference at Drury Hotels.
There's a place for you here today and tomo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Guest Service Agent / Front Desk Agent.Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Provides customer service to guests of hotel by performing the following duties.Essential duties and responsibilities include the following.
Greets, registers, suggestively sells hotel rooms, issues...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 A company is looking for a Member Services Representative.Key Responsibilities Build and maintain professional relationships with members and colleagues to achieve mutually beneficial outcomes P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Reports to : Front Office Supervisor.Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest.F; The...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Brewhouse Inn & Suites in Milwaukee is looking for fun and outgoing people to work as part-time Guest Services Representatives at our front desk.
We offer flexible work schedules, and for those ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
This position is responsible for processing check-ins / outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and ti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Health, Dental, Vision and other benefits available after 60 days.Discounts at all Kinseth Hotel Corporation hotels and restaurants .
Provides customer service to guests of hotel by performing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Provides customer service to guests of hotel by performing the following duties.Essential duties and responsibilities include the following.
Greets, registers, suggestively sells hotel rooms, issues...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Do you love crafting experiences and memorable moments for every guest? We do! Maxwell Mansion has an exciting opportunity to join our Guest Services team.
Come work at the exciting and historic Lak...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Guest Service Representative
Nothing Bundt Cakes #256Delafield, WI, USserp_jobs.job_card.full_time
Guest Services Travel Agent
Vacation AdvertiserMilwaukee, WI, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Member Services Representative
Crunch Fitness by JEM Wellness BrandsHales Corners, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Reservations Sales Agent
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service associate - Luxe Golf Bays
ROC VenturesFranklin, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Weekend Hotel Guest Service Representative
NCG HospitalityBrookfield, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service Agent
Drury HotelsMilwaukee, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service Agent
Wauwatosa Homewood Suites by Hilton MilwaukeeMilwaukee, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Licensed Customer Service Representative - Waukesha
The Auto Club GroupWaukesha, WI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Hotel Guest Service Supervisor
USA JobsMenomonee Falls, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service Representative
Nothing Bundt CakesKenosha, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Member Services Representative
VirtualVocationsMilwaukee, Wisconsin, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service Representative
Hyatt Place Milwaukee DowntownMilwaukee, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service Representative
The Brewhouse Inn & SuitesMilwaukee, WI, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Guest Service Agent - Hotel
Peachtree GroupMilwaukee, WI, USserp_jobs.job_card.full_time
Hotel Guest Service Rep
Kinseth HospitalityGrafton, WI, USserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
HOTEL GUEST SERVICE REP
KinsethMenomonee Falls, WI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Guest Service Agent - Part Time
Adventure HospitalityLake Geneva, WI, USserp_jobs.job_card.full_time +1