Program Coordinator- N

Job Description

Job Description

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Program Coordinator to join our team!

Who are we?

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.

Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.

Let’s do amazing things together!

Our Core Values :

Passion - We bring energy, enthusiasm, and dedication to everything we do.

Trust and Transparency - We foster open, honest communication and act with integrity in every interaction.

People Forward - We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.

Collaboration - We succeed through teamwork, valuing every voice and building on each other’s strengths.

Environmental Responsibility - We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.

Growth - We embrace growth as a continuous journey—personally, professionally, and organizationally.

Your Role : Customer Service :

Anticipate member needs and provide proactive service during peak and non-peak times

Engage with members on a one-on-one basis, providing education, support and ensuring their safety

Support and promote supporting the annual programming / recreation and provide ongoing recommendations for program improvement and / or enhancement

Provide prompt response to medical emergencies and complete required documentation with proficiency

Ensure proper and accurate membership processing procedures are followed

Listen, cooperate, and be respectful towards all team members, members, and client(s)

Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged

Be readily available to answer questions, assist members and support fellow team members

Demonstrate proactive communication to keep General Manager informed of important members and client developments

Programming :

Work with the General Manager, and other team members, to develop, coordinate, and communicate the annual / quarterly program calendar

Lead the internal training of team members needing assistance and / or those interested in expanding their program planning skill set

Hold all team members accountable for supporting the annual program calendar and provide ongoing recommendations for program improvement and / or enhancement

Ensure program plans are completed and on file / teams, and programs are properly promoted, implemented, and evaluated

Updating various marketing tools regularly including but not limited to website, social media, flyers, etc.

Prepare programming content for site stats / utilization report and actively contribute to survey analysis and standard reports including monthly, bi-annual and annual reports, etc.

Ensure exercise safety of each member, proactively correct improper form and execution, observe general safety for prompt response to medical emergencies.

Conduct individual and group personal training sessions

Conducts fitness center orientations - membership and tours

Identify opportunities to network with client specific resources (such as HR, benefits, food service, onsite health clinic) to enhance overall site marketing and promotional reach

Additional Duties :

Provide individualized, safe, and effective exercise programs and comprehensive member services for all fitness levels

Instruct safe and effective group exercise classes to ensure class quantity is met based on contract requirements

Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel

Proactively define areas for self-development and identify the tools and resources needed to address those areas. Work with supervisor to determine the best resources available while meeting all the Elevation Health standards of your current position

Meet and support objectives, goals and initiatives of the specific Elevation team

Contribute new ideas, seek internal and external resources to support the goals of the teams

Adheres to timelines, produces quality work, show initiative by taking on team responsibilities

Attend and actively participate in team meetings

Seek out internal / external resources and explore opportunities for professional growth

Review company communications and complete action items by established due dates

Assists with day-to-day operations of the fitness center, leading by example and setting clear expectations for performance

Foster a supportive, friendly, team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged

Floor supervision, cleaning and equipment maintenance

What we are looking for :

Education : Bachelors Degree in Exercise Science or related filed

Certifications : CPR and AED required, Personal training certificate required, group exercise certificate preferred

Experience : Previous experience in personal training and teaching group exercise preferred

Skills : Excellent communication skills, Google Suite, and Canva

What We Offer :

Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)

Ancillary insurance benefits available after 1 year of employment

Health Savings Account

401k participation after 1 year of employment (with up to 3% match)

Paid Time Off (accrual based on tenure)

Professional Development reimbursement available immediately (amount based on tenure)

Extensive Training and Development Program

Partnership with ISSA for CEUs and certification discounts

Employee Discount Program

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!

Rotational Monday through Thursday : 5 : 00 am - 9 : 00 pm

Friday : 5 : 00 am to 7 : 00 pm

Saturday : 7 : 00 am to 3 : 00 pm

Sunday : 9 : 00 am to 3 : 00 pm