LTE Dispatcher / Jailer

Dispatcher / Jailer

This position performs a wide variety of responsible duties connected with the operation of the jail, countywide communication system and emergency 911-phone system. The employee in this class serves as a Dispatcher / Jailer taking and relaying messages plus dispatching personnel and equipment by radio communication in response to crimes, accidents, fires, medical emergencies, etc. The employee in this class is responsible for the receipt and accurate transcription of messages by radio and telephone and for various clerical functions in the Sheriff's Department. As a Jailer, the employee performs a variety of duties involving the operation of the jail and the safety and security of inmates. The work is performed within the established guidelines and under the general supervision of the Jail Administrator and Sheriff. An employee of this class is not assigned to perform active law enforcement duties and is not classified as a protective occupation participant under the Wisconsin Retirement System.

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be assigned or required.

• Assists with radio and telecommunication system with mobile patrols, municipalities and other emergency agencies on a countywide basis.
• Learns and uses various national and state codes for dispatching.
• Operates teletype equipment to procure needed information.
• Maintains the jail, making security checks as necessary.
• Books and releases prisoners.
• Serves meals and picks up trays after meals.
• Cares for prisoners' personal property and attends to their personal needs.
• Answers incoming calls, dispatching County and Village squads.
• Prepares monthly and annual reports to the State of Wisconsin.
• Maintains a log of radio calls as required by the FCC.
• Completes written documentation regarding activities taking place within the jail.
• Testifies as witness in court proceedings.
• Answers telephone and personal requests for information.
• Types and files records and related forms.
• Dispatches officers and other emergency personnel to emergency situations.
• Assists individuals with registration of vehicles and deer kills.
• Collects bond and bail money.
• Monitors bank and private alarms.
• Performs data entry tasks in the computer system.
• Demonstrates professional, courteous customer service to clients and other staff, consistent with County Core Values.
• Assists with inmate transports when assigned.
• Performs other duties as assigned.

Essential knowledge, skills and abilities :

Experience and training required :

Some clerical experience, preferably including work as a Dispatcher or guard and completion of a standard high school course; and preferably supplemented by a related law enforcement, criminology or corrections training; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must possess a valid State of Wisconsin driver's license or have the ability to obtain one.

Physical demands and work environment :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in office settings and on the jail floor. Hand-eye coordination is necessary to operate radios, computers, and various other pieces of office equipment.

While performing the duties of this job, the employee may frequently be required to stand; walk; use hands to handle, feel, or operate objects, and reach with hands and arms. The employee may regularly be required to sit; stoop; kneel, talk or hear.

The employee must regularly lift and / or move up to 50 pounds or more and occasionally deal with and / or subdue unruly inmates. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Tools and equipment used :

Personal computers and peripherals including word processing, spreadsheet, database, standard office equipment including photocopiers, calculator; motor vehicle; telephone; voice mail, radios cleaning equipment and other related equipment.

Work environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may frequently travel between buildings, between floors, and into all areas of the jail, sheriff's department and court system.

The noise level in the office work environment is usually quiet to moderate and occasionally loud.

Closing statement :

This position description has been prepared to assist in defining job responsibilities, physical demands, working conditions and skills needed. It is not intended as a complete list of job duties, responsibilities and / or essential functions. This description is not intended to limit or modify the right of the supervisor to assign, direct and control the work of employees under supervision. The County retains and reserves any and all rights to change, modify, amend, add to, or delete from any section of this document as it deems, in its judgement, to be proper.