Sales Manager - Audio Visual, Event Technology, Event Production Job at Pinnacle

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.

Sales Manager

$78,000 - 85,000 + incentives

Job Summary The Sales Manager will be responsible for driving the sales efforts of their assigned venue. This position will act as front-line sales for the venue sales team and will be responsible for generating all Scope of Work (SOW) and Contracts for their leads.

Essential Functions Serve as a sales subject matter expert and ambassador for the designated hotel sales team.

Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services.

Utilize the Company’s proprietary sales process as directed by the National Director of Venue Sales and / or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.

Build a deep knowledge of Pinnacle Live’s products and offerings; display a passion for learning and understanding new technologies.

Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.

Enter all pertinent client information into Pinnacle Live’s CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting.

Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.

Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.

Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings.

Deliver “Gold Standard” customer experiences throughout the sales process, event execution, and post-event follow-up.

Manage accurate and timely billing of events and clients.

Perform other duties as assigned

Education & Experience Bachelor’s degree in business or related field or equivalent experience

Minimum of two (2) year of experience in a customer service facing role; prior sales experience in the hospitality industry preferred

Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress

Production and Staging experience are preferred

Scenic and Décor experience is preferred

Rigging, Electrical, and Exhibit experience is preferred

Required Skills & Knowledge Highly skilled communicator; exceptional interpersonal and relationship-building skills

Highly skilled at project management; proven success working in a fast-paced environment

Problem solver mindset : ability to remove obstacles for clients through strong organizational skills

Highly skilled customer service mindset : willing to go above and beyond for Pinnacle Live clients

Very strong time management skills with the ability to work on multiple projects at a time effectively

Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively

Exceptional relationship builder, internally and externally

Benefits Performance based incentive plans on top of base salary

Generous time off with PTO, holidays and sick / personal days

401k with a contribution match

Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions.

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