Manager IT - Consumer Loan Origination Systems

Overview

This is a remote role that may only be hired in the following locations : CT, DE, IA, IN, KS, KY, NC, NH, OH, PA, RI, SC, VA, WV, PA, WI, AZ, FL, GA, MI, MO, TN, TX.

We are looking for a hands-on IT Manager to join the Consumer Loan Origination Systems team at First Citizens – we enhance and maintain software solutions that support over 600 branches and thousands of users within the FCB General Bank.

Responsibilities

Directly manage a team of QA, Business Systems Analysts, and Software Engineers that develop and support a set of Consumer Loan Origination systems

Serve as Technical Owner for a suite of Consumer Loan Origination systems – you will be responsible for development and design leadership, being the public face of IT for those systems, and ensuring up-to-date maintenance and compliance with all Bank requirements

Provide project leadership for medium to large sized projects as needed

Create consistent and maintainable processes to ensure quality code and configuration is deployed

Partner with Product and Business stakeholders to understand and execute key business requirements

Support production systems through managing a tier-3 support structure to ensure that systems remain stable

Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred :

Experience with Loan Origination Systems, especially if within large financial institutions

Direct management experience, especially within a software team

Experience with vendor management, including escalation support and contract management

Strong understanding of coding and configuration best practices, including SDLC within regulated environments

Experience leading and guiding the development of Systems Analysts and Developers, from technical design to code / configuration quality and beyond

Expert-level communication, both verbal and written

Ability to quickly gain confidence and respect from others

Experience working within a Large Financial Institution (LFI) or other similarly regulated environment

Experience with Agile / Scrum methodologies

Experience working with and / or managing a mostly-remote team

A high sense of personal agency – you do not wait for others to identify areas of opportunity, you actively seek them out and drive yourself and your team to execute.

Leadership experience – this does not have to be direct people management, but you should stand out as a leader and mentor to others around you.

Software Implementation experience – you know what it means to work on medium to large software implementation projects, and you understand what it takes to maintain and implement software in a production environment

Experience supporting software applications in a development environment, particularly within the banking / financial services sector

Appreciation for clear, concise requirements – you can identify when requirements are ambiguous or confusing and will drive for clarity

Drive to constantly learn new things – we are a fast-growing bank and this team will evolve significantly over the next 3-5 years

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.