Operations Specialist IV

Operations Specialist IV

Contributes to strategic business planning and development by guiding others to enact data organization via interviews, surveys, focus groups, and databases and defining initiatives to achieve business objectives and informing key business decisions, independently. Contributes to project execution and management efforts by owning relationships with stakeholders across functions to ensure the project is successfully executed and project-based changes are implemented, independently. Contributes to monitoring and improving existing processes by leading and performing routine and complex processes, following defined requirements and accountable for achieving expected results for the customer. Ensures legal, regulatory, and compliance adherence by ensuring others (e.g., clinicians, staff) with information on new or updated organizational and departmental policies, guidelines, procedures. Contributes to efforts to develop policies and procedures by drafting sections of policies pertaining to applicable functions and scope so that they reflect best practice, quality, and adhere to regulatory requirements. Determines training by developing training requirements to ensure compliance with regulatory and internal standards independently.

Essential responsibilities include : ensuring legal, regulatory, and compliance adherence by providing information on new or updated organizational and departmental policies, guidelines, procedures; performing moderately complex project related work; contributing to efforts to develop policies and procedures by drafting sections of policies; contributing to monitoring and improving existing processes by leading and performing routine and complex processes; contributing to project execution and management efforts by owning relationships with stakeholders; contributing to strategic business planning and development by guiding others to enact data organization; determining training by developing training requirements; promoting learning in others; listening to, seeking, and addressing performance feedback; pursuing self-development; adopting new responsibilities; facilitating team collaboration; completing work assignments autonomously; collaborating cross-functionally to achieve effective business decisions; supporting the development of work plans; identifying, speaking up, and capitalizing on improvement opportunities.

Minimum qualifications include : one (1) year of experience in a leadership role with or without direct reports; a Bachelors Degree in Business / Business Administration, Healthcare / Healthcare Administration, or related field; and minimum three (3) years of experience in data analytics, healthcare business operations or business process analytics, project management or a directly related field OR minimum six (6) years of experience in data analytics, healthcare business operations or business process analytics, project management, or a directly related field.