Talent.com
Patient Access Representative - Phoenix, AZ

Patient Access Representative - Phoenix, AZ

OptumScottsdale, AZ, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start

Caring. Connecting. Growing together.

The  Patient Access Representative  are responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting, and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

Primary Responsibilities :

  • Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits
  • Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information
  • Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements
  • Verifies insurance coverage, benefits and creates price estimates, reverifications as needed
  • Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations
  • Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due
  • Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge
  • Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner
  • Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary

What are the reasons to consider working for UnitedHealth Group?   Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at :   http : / / uhg.hr / uhgbenefits
  • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ years of customer service experience in a hospital, office setting, customer service setting or phone support role
  • Must be 18 years of age or older
  • Preferred Qualifications :

  • Experience with Microsoft Office products
  • Experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • Experience in requesting and processing financial payments
  • Experience in insurance reimbursement and financial verification
  • Working knowledge of medical terminology
  • Understanding of insurance policies and procedures
  • Ability to perform basic mathematics for financial payments
  • Soft Skills :

  • Strong interpersonal, communication and customer service skills
  • Physical Demands :

  • Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone / headset
  • PLEASE NOTE
  • The sign-on bonus is only available to external candidates.  Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO, #RED

    serp_jobs.job_alerts.create_a_job

    Representative Phoenix • Scottsdale, AZ, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Access Representative - Phoenix, AZ

    Patient Access Representative - Phoenix, AZ

    OptumGlendale, AZ, United States
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Supervisor

    Patient Access Supervisor

    Tenet HealthcarePhoenix, AZ, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the content beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Patient Account Representative

    Patient Account Representative

    CND Life SciencesScottsdale, AZ, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Remote Positions Open • • • .Remote position must be located in Eastern Time Zone 8 : 00am - 5 : 00pm.Remote position must be located in Pacific Time Zone 8 : 00am - 5 : 00pm. The Patient Account Represen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Access Representative

    Patient Access Representative

    OptumGlendale, AZ, US
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Per Diem Patient Access Representative

    Per Diem Patient Access Representative

    UnitedHealth GroupPhoenix, AZ, US
    serp_jobs.job_card.full_time +1
    Patient Registration Specialist.SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Delivery Driver / Gig Driver - Healthcare Appointment Driver

    Delivery Driver / Gig Driver - Healthcare Appointment Driver

    VeyoRio Verde, AZ, United States
    serp_jobs.job_card.full_time
    Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE • when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!. Veyo is a mission-driven company...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Glendale, AZ

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in Glendale, AZ

    AlliedTravelCareersMesa, Arizona, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in Glendale, Arizona, 85301!.Interested in this assignment? Or maybe you still have not found what you are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Driver for Healthcare Appointments

    Driver for Healthcare Appointments

    VeyoFountain Hills, AZ, United States
    serp_jobs.job_card.full_time
    Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE • when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!. Veyo is a mission-driven company...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Patient Access Specialist (Phoenix)

    Patient Access Specialist (Phoenix)

    US Tech SolutionsPhoenix, AZ, US
    serp_jobs.job_card.part_time +1
    Duration : 3 months contract (Temp to hire role).Need customer service for overflow help with other teams.Accuracy creating accounts and cases. Updating information in accounts from Med Billers and....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,940 per week in Phoenix, AZ

    Travel Physical Therapist (PT) - $1,940 per week in Phoenix, AZ

    AlliedTravelCareersMesa, Arizona, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in Phoenix, Arizona, 85004!. Client in AZ seeking Physical Therapist : LTC / SNF.We are looking for a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Associate Patient Care Coordinator - Mesa, AZ

    Associate Patient Care Coordinator - Mesa, AZ

    OptumMesa, AZ, US
    serp_jobs.job_card.full_time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Arizona Licensed Patient Care Representative

    Arizona Licensed Patient Care Representative

    VirtualVocationsChandler, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative to correspond with patients and physicians in a fast-paced call center environment. Key Responsibilities Correspond with patients and phy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Patient Access Specialist - Phoenix x20

    Patient Access Specialist - Phoenix x20

    Shyft6Phoenix, AZ, us
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Patient Access Position Overview.Provide customer service support for overflow tasks with other teams.Ensure accuracy when creating accounts and cases. Update account information based on inputs fro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    PRN MedSurg RN Job in Scottsdale, Arizona

    PRN MedSurg RN Job in Scottsdale, Arizona

    Gifted HealthcareFountain Hills, AZ, US
    serp_jobs.job_card.full_time
    MedSurg RNs provide bedside care for a variety of patients and execute individualized patient assessments to create an individualized plan of care. MedSurg RNs prepare equipment and assist physician...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    PRN Rehab RN Job in Scottsdale, Arizona

    PRN Rehab RN Job in Scottsdale, Arizona

    Gifted HealthcareFountain Hills, AZ, US
    serp_jobs.job_card.full_time
    Rehabilitation RNs (Rehab RNs) have specialized knowledge and clinical skills necessary to provide care for people with physical disabilities and chronic illnesses. The Rehab RN coordinates educatio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Per Diem Patient Access Representative

    Per Diem Patient Access Representative

    OptumParadise Valley, AZ, United States
    serp_jobs.job_card.full_time +1
    SIGN ON BONUS FOR EXTERNAL APPLICANTS.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Retention Representative - Entry Level

    Customer Retention Representative - Entry Level

    EchoStarMARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Paid full-time training provided!.This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.EchoStar is reimagining the future of connectivity. Our business reach spans satellite televisi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Physical Therapist (Hybrid) - Peoria, AZ

    Physical Therapist (Hybrid) - Peoria, AZ

    HealthOp SolutionsPeoria, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Physical Therapist – Hybrid Outpatient Rehabilitation Model.Outpatient Clinic | Hybrid (Onsite + Telehealth).An established outpatient rehabilitation clinic in Peoria, AZ is seeking a.This opportun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retention Representative - Customer Facing

    Retention Representative - Customer Facing

    EchoStarMARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Paid full-time training provided!.This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.EchoStar is reimagining the future of connectivity. Our business reach spans satellite televisi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Customer Retention Representative

    Customer Retention Representative

    EchoStarMARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Paid full-time training provided!.This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226.EchoStar is reimagining the future of connectivity. Our business reach spans satellite televisi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day