Customer Service Representative

Arlington Heights Veterinary Hospital, located in Bloomington, IN is a veterinary hospital that puts your animals’ needs first and foremost.  For over 5 decades we have aimed to perform the best possible medicine and are always striving to save the 10%;  Saving the lives of the animals that only the best veterinarian can save. We have a philosophy that 70% of the animals get better with or without treatment, 20% get better with the help of a veterinarian, and the last 10% are saved by exceptional veterinarians and their team. We want to be the clinic that saves the 10%.

This position is primarily responsible for the client’s first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. The Customer Service Representative (CSR) answers telephones, greets clients, prepares patient files and escorts clients and patients to exam rooms. The CSR also receives and relays client correspondence and updates client financial records.  The exceptional CSR has the ability to diffuse negative client situations and foster client loyalty.

At Arlington Heights Veterinary Hospital, we ask a lot of our employees which is why we give so much in return.  In addition to your competitive salary, medical / dental / vision plan and a lucrative 401(k) we will shower you with perks including :

• Food : Frequent “lunch on us” including monthly birthday celebrations.
• Amusement : This field of work can be  stressful but we are always trying to have fun and enjoy our day at Arlington!
• Team Fun : Get togethers outside of the office for fun team building activities.
• Family Discount : When you join our team at Arlington Heights, you join our family and will receive a 50% discount for all of your own pets’ needs.

Not everyone can be a Customer Service Representative.  To be seriously considered for this role, please have the following in regards to :

Becoming a team member at Arlington Heights Veterinary Hospital, we guarantee you will not only gain experience to further your knowledge base of veterinary medicine but learn teamwork and hard work to assist you in the future.  Throughout your journey, you will benefit our local pet community and be a part of the team that helps to save the 10%. You will be responsible for :

Veterinary Knowledge / Client Education :

Admitting / Discharging Patients / Cash Handling :

Hospitality :

Personal Conduct / Attitude / Teamwork :

Client Communication :

We would love to have you join our team!!

APPLY NOW.