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Customer Service Representative - UT

Customer Service Representative - UT

VirtualVocationsLowell, Massachusetts, United States
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A company is looking for a Customer Service Representative for a luxury retail account.

Key Responsibilities

Deliver world-class customer care through inbound and outbound calls

Act as a brand ambassador, advocating for customer needs while maintaining brand integrity

Collaborate with internal teams to ensure timely and accurate handling of customer concerns

Required Qualifications

At least a High School Diploma or equivalent

Minimum of 2+ years in retail customer service experience

Tech-savvy and comfortable using CRM tools and online communication platforms

Must pass a Typing Test (minimum 60 WPM)

Willingness to work in a remote setup with adaptable scheduling

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Customer Service Representative • Lowell, Massachusetts, United States

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