Finance Administrator

Job Description

Job Description

Key Responsibility of Job

• Provide outstanding customer service through active engagement and communication with our dealers, vendors and partners.
• Provide support and perform general administrative duties under the direction of the Wholesale Account Manager.
• Responsible for completing transfer of invoices from one customer to another.
• Process check request received from customers.
• Address and resolve customer inquiries regarding their account which may involve, but not limited to, reconciliation, payment posting / reversals, explanation of account, password resets, invoice and statement request.
• Review and process marketing co-op advertising claims.
• Review and process sales program and sales bonus claims.
• Send out notices to customers and track and follow up on responses.
• Assist with gathering required documentation from customers.
• Train new and existing dealers in systems, processes and procedures.
• All other functions and responsibilities as deemed necessary by the department manager to support company objectives and activities.

Education and Physical Requirement