IT QA Analyst - TSS

Guaynabo, PR

ABOUT US

At Triple S, we are committed to provide meaningful job experiences for Valuable People (Gente Valiosa). We encourage an environment of very high ethical standards, always excelling in service, collaboration among the company , agility to deliver timely, and embracing accountability for results.

When you join Triple S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives.We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.

Let's build healthier communities together, join now!

ABOUT THE ROLE

This role will design, develop, and execute manual test scripts for complex healthcare applications, ensuring accuracy, compliance, data integrity, and excellent user experience in a regulated environment. This position will require knowledge of system design and regulatory solutions.

WHAT YOU'LL DO

Design, Develop, and maintain manual test scripts for web, API, data, and backend systems, focusing on healthcare payor workflows (member, eligibility, claims, billing, member management, etc.)

Collaborate with analysts, subject matter experts, product owners and developers to understand requirements and translate them into comprehensive strategies, test plans, test scenarios and test cases.

Manage defects using ServiceNow and Microfocus ALM

Conduct manual regression, integration, and end-to-end testing for new and existing functionality / features.

Write complex SQL queries for data validation, especially in multi-database environments.

Ensure compliance with healthcare regulations.

Document test scenarios, test cases, results, defects, and quality metrics; provide timely feedback to stakeholders.

Design, Develop, and maintain manual test scripts for web, API, data, and backend systems, focusing on healthcare payor workflows (member, eligibility, claims, billing, member management, etc.)

Evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; use logical, systematic and sequential processes to solve problems.

Complete assigned job tasks in an accurate and timely manner.

Carefully prepare for meetings and presentations; follow up with others to ensure that agreements, tasks or commitments have been fulfilled.

WHAT YOU'LL BRING

Bachelor's degree in computer science, engineering, similar technical field of study, or related practical experience. 3+ years of QA experience, with at least 2+ years in healthcare preferred. 2+ years of strong experience with healthcare payor systems and processes (claims, billing, eligibility, etc.)

It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.

Equality Employment Opportunity / Affirmative Action for People with Disabilities / Veterans". Employer with E-Verify to verify the eligibility of employment of all the new employees.

We encourage Veterans and Disabled to Apply

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