Service Supervisor
The Service Supervisor will oversee day-to-day operations of the fiber installation crews, ensuring projects are completed safely, on time, and to quality standards. The ideal candidate will have strong leadership skills, hands-on experience in fiber installations, and a customer-focused approach.
Key Responsibilities
- Supervise and coordinate fiber installation crews
- Plan and schedule installation projects to meet deadlines and customer expectations
- Ensure compliance with safety regulations and company procedures
- Conduct site inspections and quality control checks
- Collaborate with project managers, engineers, and customers to resolve issues
- Maintain accurate job documentation, including work orders, reports, and inventories
- Identify process improvement opportunities to increase efficiency and reduce costs
Qualifications
High school diploma or equivalent required; technical degree or certifications in telecommunications preferred3+ years of experience in fiber installation or telecommunications field work12 years of supervisory or team lead experienceStrong knowledge of fiber optic installation, splicing, and testing proceduresValid driver's license with a clean driving recordStrong organizational and communication skillsAbility to read blueprints, maps, and construction drawingsWillingness to travel and work in various weather conditions